Resume - Totally, more than 18 .6 years of experience in Diversified Fields, of which 15 ...

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Resume #65225

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OVERVIEW

Totally, more than 18.6 years of experience in Diversified Fields, of which 15 years in Retail Trade in a Service-Related industry & 3.6 years in Wholesale Trade.

OVERVIEW OUTLINE

2 year & 9 Months in Ceramic industry – (C&F Operations)
(Warehouse & Material Handling / Supply Chain / Logistics/Channel Sales)

1 year in Consumer Durables - (Distribution Operations)
(General Management / Recruitment / New Business Development)

6 years & 6 months in Automobile industry
(Sales & Marketing [Direct/Channel] / Customer Relations / After Sales Service/Recruitment)

2 years in Hotel industry
(Accounts / Inventory / Customer Relations / Recruitment)

6 years & 6 months in IT industry
(Computer Operation / Sales / Customer Relations)

LANGUAGES

Native Language: Malayalam
Professional Languages: English, Hindi, Tamil.
Languages in the process of Learning: French

INDUSTRIAL KNOWLEDGE / EXPOSURE

Ceramic Industry
FMCG Industry
Telecom Industry
Insurance Industry
Automobile Industry
Hotel / Hospitality Industry
IT. Industry.

SKILLS

Sales / Marketing / Customer Relations
General Management / Administration
Recruitment / Training / Appraisal
Supply Chain Management / Finance.

TRADE KNOWLEDGE / EXPOSURE

Retail Trade / Wholesale Trade / Distribution
Supply Chain / Warehousing / Depot
Clearing & Forwarding Agents / Hotel.

PERSONAL OBJECTIVES

I am self motivated, dynamic, having professional approach, combine strong personal work ethics with principals of team building, worked with individuals from diversified backgrounds at all levels of management, excellent computer knowledge, strong communication and interpersonal skills. My experience in the field of sales, marketing, customer relation, and supply chain allows me to work in Micro and Macro levels. Also looking for an opportunity to enhance professional expertise Desired career growth based on performance and accomplishments

PROFESSIONAL EXPERIENCE

Presently working with a reputed C & F firm dealing in Ceramic Tiles rated as the best company in India.

DEPOT MANAGER - (ERP Exposure)
APRIL 2005 ONWARDS.

Job Profile: Manages and oversees the overall operations of warehouse, material handling, sales, supply chain and logistics including transfer of goods from the factory to the warehouse – Manage staff and assign duties – Makes recommendations to improve the quality and efficiency of operations – Negotiate with carrier's operators for services and preferential rates – Also ensures that orders arrive and are dispatched on time to the appropriate destinations and in the expected quantities – Plan and co-ordinate stock takes and cycle counts.– Analyzes inventory levels to determine reorder levels, which will ensure product availability and minimize inventory costs – Plan budgets and authorize expenditures – Determine staffing requirements and hire or oversee hiring of staff.

Achievements: Overall Performance: - Third position.
(2005-06 & 2006-07)

ZEST MARKETING INTERNATIONAL, CALICUT
(Distributors for Prepaid Reliance Mobile Phones & Re-Charge Coupons / Maxima Watches / Electronics & Home Appliances – Sharp & Haier )

MANAGER (OPERATIONS)
JUNE 2004 TO MARCH 2005

Job Profile: General Management – Plan, develop and organize the policies and procedures of the distribution firm newly established – Evaluate the operations of establishments engaged in wholesale trade – Liaison principals and identifying new brands to add to the portfolio – monitoring individual brand performances – Manage staff and assign duties – Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales – Determine merchandise and services to be sold, and implement price and credit policies – Appointing of dealers – Develop and implement marketing strategies – Plan budgets and authorize expenditures – Determine staffing requirements and hire or oversee hiring of staff

Target 5 Crores
Achieved: 6.54 Crores.

P.K. ASSOCIATES [CONSULTANTS & ADVISORS], CALICUT

BUSINESS DEVELOPMENT MANAGER
JUNE 2001 TO JUNE 2004

Job Profile: Manage staffs and assign duties – Promote vehicles through channel members – Plan the activities of vehicle sales – Resolve problem that arises, such as customer complains – Arrangement of Finance and Insurance according to customer needs – Co-ordination with financers and vehicle dealers. Has also undertaken two projects
(a) Promoting LML vehicles. (b) Setting up an exclusive Yamaha showroom.

MANAGER - RHEA MOTORS (DEALERS FOR YAMAHA MOTORS INDIA LTD), CALICUT.
NOV 2002 TO APR 2003.

Job Profile: Setting up the dealership engaged in vehicle sales and vehicle stock yard – Recruiting staffs for sales, service and spares – Liaison with statutory bodies – Identifying & Appointing Sub Dealers – Plan, direct and evaluate the operations of dealership – Manage staffs and assign duties – Resolve problem that arises, such as customer complains – Plan and implement marketing strategies – Authorization of Expenditure – Implement promotional schemes for the sale of vehicles, spare parts and after sales service – Determine staffing requirements – Co-ordination with financers – Inventory Management

MANAGER – S.R. AUTOLINKS (AUTHORIZED DEALERS FOR LML LTD), CALICUT.
NOV 2001 TO JUNE 2002

Job Profile: Evaluate the operations of dealership engaged in vehicle sales – Develop and implement marketing strategies and promotional schemes for the sale of vehicles – Determine staffing requirements – Co-ordination with financers – Inventory Management

K.V.R.MOTORS (AUTHORIZED DEALERS FOR BAJAJ AUTO LTD), CALICUT
DECEMBER 1997 TO JUNE 2001

SENIOR EXECUTIVE [SALES & MARKETING]
MAY 2000 TO JUNE 2001

Job Profile: Supervise & Co-ordinate the sale of vehicles through sub-dealers, commission agents and direct marketing associates – Assign duties to sales staff and prepare work schedules – Resolve problem that arises, such as customer complains & supply shortage – Maintain specified inventory – Prepare reports regarding sales volumes.

COMMAND AREA SUPERVISOR
MAY 1998 TO MAY 2000

Job Profile: Supervise & Co-ordinate the sale of vehicles, spares & service in the command area through channel members – Identifying & Appointing channel members (Sales & Service Outlets, Service Dealers, Service Points and LMPM) – Recruiting staffs for SSO's and SD's – Distribution of vehicles among the SSO's – Implement promotional schemes for the sale of vehicles, spare parts and after sales service – Estimate cost for conducting free service camps & exchange cum finance schemes -Resolve customer problems – Arrange training programs for channel members. [PROMOTED AS SENIOR EXECUTIVE (SALES & MARKETING)]

Achievements: Best Command Area Supervisor (1998-99)

SALES & SERVICE OUTLET CO-ORDINATOR
DEC 1997 TO MAY 1998

Job Profile: Supervise & Co-ordinate the sale of vehicles, spares & service through SSO's – Recruitment – Distribution of vehicles among the SSO's – Arranging training programs for SSO's staff – Assign duties to sales staff and prepare work schedules – Resolve problem that arises, such as customer complains – Estimate cost for conducting free service camps – Prepare various reports. [PROMOTED AS COMMAND AREA SUPERVISOR]

NATIONAL INSTITUTE OF COMPUTER TECHNOLOGY, CALICUT

SENIOR MARKETING EXECUTIVE
JULY 1993 TO DEC 1997

Job Profile: Promote sales & solutions to existing clients – Identify potential clients – Assess client's needs and resources and recommend the appropriate computer / software services – Product / Service tailored to suit client's needs – Consult with clients after sales to resolve problems and to provide ongoing support – Prepare reports regarding sales volumes. Taken leave from September 1996 to January 1997 for a Pre-opening Hotel Project at Kazakhstan

THE ANKARA HOTEL & TOWERS, KAZAKHSTAN (PRE-OPENING PROJECT) (MEMBER OF THE INDEPENDENT HOTELS OF THE WORLD) - (FIVE STAR - SUPER DELUX)
Job Profile: Auditing of documents relating to receipts, accounts receivable & payable, cheque's, bank statements and invoices – Recruiting & training cashiers & storekeepers – Duty Manager – Maintain good customer relations and solve problems – Co-ordinating activities with other departments when arranging special programs.

AL FALAJ HOTEL S.A.O.G. (FIVE STAR), MUSCAT, SULTANATE OF OMAN (MANAGED BY THE INDIAN HOTELS COMPANY LIMITED - TAJ GROUP)

ACCOUNTS ASST. / COMPUTER OPERATOR
AUG 1991 TO JUNE 1993

Job Profile: Auditing of documents such as receipts, accounts receivable & payable, cheque's, invoices and bank statements – Duty Manager – Maintain good customer relations and solve problems – Co-ordinating activities with other departments when arranging special programs – Recruitment of Cashiers & Storekeepers – Overall supervision of stores – Requisition supplies and materials for stores and all connected activities in the maintenance of stores – Perform related clerical duties such as word processing, computer operation, maintaining filing and record systems.

MALABAR COMPUTER SERVICES, CALICUT

DATA-ENTRY OPERT. / PROG. ASST.
JUNE 1989 TO SEPT 1991

Job Profile: Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks – Load computer tapes and disks and install software and printer paper and forms – Perform data backups - Assist programmers in data entry operation

EDUCATION

* BA (ECONOMICS) FROM UNIVERSITY OF CALICUT, CALICUT

* MBA FROM VARANASY SANSKRIT VISHAVIDYALAYA, VARANASI – (DISTANCE EDUCATION)

* CERTIFIED IN INTRODUCTORY TO EUROPEAN LANGUAGE - FRENCH FROM UNIVERSITY OF CALICUT

* MASTER DEGREE IN COMPUTERIZED FOREIGN ACCOUNTING FROM BHARATH EDUCATION FOUNDATION, CALICUT (PEACHTREE, DACEASY, QUICKBOOKS, SAGE, TALLY).

IT CERTIFICATIONS

* ASSOCIATION OF COMPUTER PROFESSIONAL FROM INSTITUTE OF CERTIFICATION OF COMPUTER PROFESSIONAL (ICCP), USA

* CERTIFIED IN APPLICATION DEVELOPMENT ON ECOMMERCE FROM IBM-ASSET INTERNATIONAL, CALICUT.

* CERTIFIED IN NETWORK + CERTIFICATION TRAINING PROGRAM FROM DHISHNA LEARNING SYSTEMS, CALICUT.

ADDITIONAL DETAILS

* COMPLETED ONE YEAR DIPLOMA COURSE IN CONTAINERIZATION AND LOGISTICS MANAGEMENT

* ATTENDED A COMPANY TRAINING PROGRAMME FOR COMMAND AREA SUPERVISOR CONDUCTED BY BAJAJ AUTO LIMITED, INDIA ON AUGUST 1998.

* IRDA CERTIFICATION FOR LIFE & GENERAL INSURANCE FOR 3 YEARS FROM 2002 - 2005.

* HOLDING MOTORCYCLE AND LIGHT MOTOR VEHCILE (LMV) DRIVING LICIENCE SINCE 1983.

PERSONAL DETAILS

AGE & MARITIAL STATUS:
44 YEARS / MARRIED

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