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Resume #13083

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CAREER OVERVIEW AND CAPABILITIES
Extensive experience and expertise in:
- Higher education administration, project management, and liaison work (approx. 8 years)
- Managing high volume recruitment and selection at an international and national level of professional, academic and administrative staff
- Providing executive support services to senior academic administrators across a broad range of disciplines and philosophical approaches
- Extensive administration experience in a variety of professional/business environments (approx 8 years)

Tertiary Education and Professional Development
Master of Educational Management
Melbourne University, Australia (currently pursuing enrollment)

Bachelor of Arts (Double Major in Psychology, Major in Literature)
Central Queensland University (2001)

Train the Trainer – London City and Guilds (Dubai 2004)

Lateral Thinking and the 6 Thinking Hats – presented and facilitated by Dr. Edward De Bono (Dubai 2003)

New Zealand Vice-Chancellor's Administrators Course (Wellington, New Zealand 2000)

Fundamentals of Project Management (Brisbane, Australia 2000)

University Seminar Series – 10 sessions (Rockhampton, Australia 2000)

CAREER OVERVIEW AND PRIMARY ACHIEVEMENTS
Zayed University (Dubai, United Arab Emirates)
Government funded tertiary education institution for Emirati women. Academic programs and administrative structures are based on the American model of a liberal arts higher education institution. The University employs 560 faculty and staff of which 420 are internationally hired.

Recruitment Consultant January 2002 - current

Responsible for:
Liaising with College Deans and Unit Directors to develop appropriate recruitment strategies that are relevant on both a local and international level. Supervising and facilitating formal recruitment processes, including advertising, for four colleges, four internal university units, and three external business units (encompassing both faculty positions - at all levels - and staff positions). Liaising with the Faculty Affairs Officer regarding faculty appointments; liaising with the Provost regarding advertising, faculty/staff appointments, recruitment trends and issues; and ensuring on-going improvement and implementation of best practice recruitment strategies appropriate for the University's environment.

Supporting the Supervisor, Recruitment and Organizational Development, by; taking the role of Acting Supervisor as required, managing designated employee relations issues, assisting in the development and writing of Unit policies and procedures, assisting in the compilation and writing of National Development Program proposals and memos, developing and conducting student training programs, conducting research and writing reports for presentation to senior academic administrators, and taking the lead on team projects (such as the development of Phase 2 of the Recruitment Website).

Supporting the Recruitment and Organizational Development team by; developing position descriptions and liaising with the Compensation and Classification Specialist to assess positions, assisting in the planning, coordination and facilitation of major university events, developing and delivering training for faculty and staff in conjunction with the Training Coordinator, and taking a lead role in the bi-annual Orientation process.

Contributing to the Human Resources Department as a whole by; liaising with different university staff and faculty to garner information and disseminate same to the team, participating and assisting in Human Resources events, and providing support to the Supervisor, HR Services whenever required.

Greater Murray Clinical School, University of New South Wales (Wagga Wagga, Australia)

The Greater Murray Clinical School was a start up institution formed by the Medical Faculty of the University of New South Wales to address the alarming trend of medical doctors leaving rural areas for positions in the major cities.

Project Manager January 2001 - December 2001

Responsible for:
Providing executive support to the Director of the Medical School by: conducting research for, and writing, speeches for delivery in professional, academic, and political forums; liaising with senior health officials within the local and national community; facilitating School events; and ensuring that the Director was fully informed regarding local political initiatives and/or events.

Also responsible for: sourcing funding opportunities for the unit research staff,; formulating and presenting grant documents to relevant funding bodies; presenting funding initiatives at local and state conferences; assisting affiliated hospitals and health care units in the development of grant documents, reports, and procedure development; conducting background research for academic staff; and preparing reports for submission to different academic and professional bodies.

Primary achievement: Playing a key role in achieving funding procurement of AUD$105,000 (awarded by NSW Health) for: 'A school based health system in an under-privileged regional setting'.

Chancellery, Central Queensland University (Rockhampton, Australia)
Central Queensland University activities encompass 11 campuses (including offshore) and over 20,000 students. The central administrative campus in Rockhampton caters to over 5,000 students on-site and over 6,000 students via distance education.

March 1996 – January 2001
Project Manager / Executive Services Manager
Student Records Officer / Project Marketing Officer
Vice President / Board Director – CQU Student Association

FIVE YEAR OVERVIEW
Responsible for:
Providing executive support to the Vice Chancellor and Deputy Vice Chancellor including managing the Vice Chancellor's Initiatives Fund (AUD$500,000), making recommendations, and supervising fund expenditure.
Providing administrative support to the Vice Chancellor's Forum, the CQU Planning and Development Committee, and the CQU Inter-Campus Board. Gathering information prior to meetings with different University bodies and briefing the members of the Senior Executive Committee. Representing the Vice Chancellor or the Deputy Vice Chancellor at meetings and, subsequently, providing reports and recommendations.
Also responsible for: assisting with Union / University negotiations as required; undertaking background research for, and writing of, speeches for members of the Senior Executive Team; and managing troubleshooting and conflict resolution situations.

Other administrative duties included: researching issues related to staff, students and programs, and preparing relevant reports; and processing and preparing responses to executive management correspondence where an in-depth knowledge of university bylaws and processes was required.

Responsible for:
Managing the administration of records including enrolments, report generation, and examination results; responding to enquiries from faculty, students and the general public; assisting students in course / unit selection and trouble shooting difficult situations with students; drafting and compiling enrolment guides, and acting as an information source to the Manager of Student Records, the Faculty Academic Advisors, and the Associate Dean (Teaching and Learning).
Researching political and educational issues relevant to the Unit, and producing reports as required; marketing the Unit to University staff and students through the formulation and distribution of brochures, reports, booklets, and websites; organizing and conducting formal information dissemination to students; assisting staff in the counseling process where appropriate.

Responsible for:
Liaising with students at seven national campuses to identify issues and concerns; chairing, or being a member of, approximately 15 University committees, including the Appeals Committee and the Exclusions Committee; editing the student newspaper (10 editions) and student diaries (2 editions) in 1998 and 1999; organizing and implementing events for students and staff; mediating student grievances and concerns through liaison with University staff and the Student Association; advocated for student rights; formulated policies, procedures, reports and recommendations for the CQU Student Association.

Primary Achievements:
1. In partnership with the CQU Policy Officer conducted a review of all Associate Dean positions within the University and submitted findings and recommendations on the relevance and viability of each position to the Senior Executive Committee. This report was then used in planning for, and allocating, budget resources for academic administrator support services over a three year period.
2. Successfully assisted several 'special circumstances' students to attain appropriate scholarships and become fully integrated into their courses.
3. Developed and published many booklets that assisted students to successfully navigate their way through the complicated University system. These included:
- Thinking of leaving study: a guide to information, alternatives and assistance
- How to survive exams and succeed: a comprehensive guide to looking after yourself and maximizing your study potential
- Twelve tips on how to survive university study (and do well): a simple, user-friendly guide
- Employers information guide: a comprehensive guide to recruiting and services
4. Successfully campaigned for the accreditation of the CQU Social Work degree.

OTHER POSITIONS HELD
Positions held previously include (but are not limited to):
- Supervisor, Heavy Machinery Workshop, Ford Motor Company
- Warranty Clerk, Fork Motor Company
- Manager, CW Golf Professional Services
- Assistant Manager, Sizzler Restaurants

Professional Affiliations and Scholarships
Golden Key International Honor Society – Former Chapter President and life member
Golden Key International Honor Society – Undergraduate Student Scholarship winner

Referees details available on request

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