Resume - Over 22 years of extensive healthcare experience combination of clinical and inf...

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Resume #61659

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OBJECTIVE
Electronic Medical Record Systems Senior Analyst

SUMMARY OF EXPERIENCE
* Eleven years experience in managing healthcare programs/projects:
- Process Improvement Projects in the pharmacy and outpatient clinic
- Defense Medical Logistics Support Systems Implementation project
- Management Control Program (PHI Security/Fraud, Waste, and Abuse)
- Relocation of a facility and its services to a new location
- Disaster Preparedness
- Staff Education and Training & Competencies
* Scheduled to take the PMP (PMI) exam on September 28, 2007
* US Navy Chief Hospital Corpsman (Retired) with 24 years of extensive healthcare administration and clinical experience.
* Pharmacy Systems Specialist:
- US Navy and California Certified Pharmacy Technician
- Supervised and mentored over 70 pharmacy technicians
- Operations Manager: outpatient/inpatient prescriptions, unit dose system, e-Mar, IV admixtures, interventions, administration, data integrity of drug master-file, systems configurations, formularies, prime vendor systems (McKesson, Bergin Brunswig, TRI-PHARM, and PIXIS), $3.5 million annual budget, education/training program, implemented DMLSS, and customer service
* Healthcare Systems Specialist
- Rendered direct patient care to the sick at naval healthcare facilities
- Performed venipunctures, urine catheterization, wound care, clinical documentation, medical supply ordering, and admission/discharge
- Processed lab specimens, submitted results, and maintained blood supplies
- Responded to medical emergencies as Certified Emergency Medical Technician

COMPUTER PROFICIENCY
e-HR: Cerner (PharmNet, Powerchart, Profile, FirstNet, ClinDocs and Scheduling), DoD-Composite Health Care System (Rx, WAM, Scheduling, Lab, and Managed Care), Epic Care (Ambulatory, Epic Rx, and Epic Inpatient), and IC-Chart. Desktop: MS Office Suite and a number of management software.

PROFESSIONAL EXPERIENCE
10/2006 to Present - Application Systems Analyst II, IT Department, Palo Alto Medical Foundation, Palo Alto, California
* Assist e-HR Project Managers on various administrative tasks
* Perform drug data integrity using SQL, Excel, and Access
* Provide application support for IC-Chart users

7/2006 to 10/2006 - Clinical Systems Analyst/Instructor, Compuware Corporation/Detroit Medical Center, Detroit, Michigan
* Provided classroom instructions to the staff nurses, physicians, pharmacists, and various other hospital personnel using Cerner Millennium Solutions: PharmNet, PowerVision, PowerChart, FirstNet, Multum, CPOE, and Scheduling
* Provided application support to Powerchart and PharmNet users specific on Clinical Documentation: Shift Assignments, Patient Access List, Medication Profile, Forms, Tasks, AdHoc Charting, PowerOrders, e-MAR (manual and barcoded), Physician's In-Box, and I & O.
* Participated in Testing and Validating process for the Cerner implementation

1/2005 to 6/2005 - Clinical Systems Analyst/Instructor, Shriners Children's Hospital, Sacramento, California
* Member of the EMR/Clinical Systems Analysts and Application Support Team
* EMR Instructor for the physicians and selected administrative staff using Cerner Solutions: PowerChart, PowerVision, Scheduling, Profile, Multum, and CPOE
* Provided applications support to users specific on Clinical Documentation: Shift Assignments, Patient Access List, Medication Profile, Forms, Tasks, AdHoc Charting, PowerOrders, e-MAR (manual and barcoded), Physician's In-Box, and I & O.
* Retrieved operational data for report preparation and submission

6/1995 to 10/2005 – Enlisted Personnel Manager, US Navy, Naples, Italy
* Managed day-to-day workcenter operations in addition to the performance of junior personnel and the multiple projects that have direct impact to the quality of pharmacy services, HIPAA Compliance, JCAHO, and Inspector General policies at various Navy healthcare facilities
* Performed accounting and quality performance audits on core services
* Managed the augmentation and deployment of medical supplies, personnel, and small weapons to South Korea and several locations in Japan during the annual military exercises
* Trained junior personnel on administrative and clinical competencies

1/1990 to 10/2005, U.S. Navy Healthcare Facilities in CONUS and OCONUS
* Super-user for the Navy's CHCS and Tri-Pharm team
* Built drug master file and performed periodic and unscheduled system updates
* Used CHCS and DMLSS to perform various clinical and administrative tasks in the pharmacy and in direct patient care workcenters
* Troubleshooted systems performance and data integrity issues, updated database, extracted and prepared periodic reports for fiscal, administrative, and clinical requirements
* Trained and mentored junior personnel on how to effectively utilize such systems in performing clinical and administrative tasks

EDUCATION

Master's Degree
University of Phoenix, Arizona
Major: Business Administration in Healthcare Management
Bachelor's Degree
Columbia College, Missouri
Major: Business Administration in Management
Associate's Degree
University of Maryland University College, Maryland
Major: Arts
Military Vocational Training
Naval School of Health and Sciences, California
Major: Pharmacy Science and Technology
Military Vocational Training
Naval School of Health and Sciences, Illinois
Major: Basic Navy Hospital Corps

OCCUPATIONAL TRAINING COMPLETED
* Information System Service Desk Management (ITIL)
* PMBOK Third Edition
* SQL-3
* Access
* HL7
* Visio
* Navy Management and Leadership Training Program
* Joint Commission on Accreditation of Healthcare Organizations
* DMLSS
* DBASE III Plus
* COBOL
* Navy Nuclear Emergency Response for Emergency Medical Technicians
* Hospital Emergency Intervention & Communication System (HEICS)

AFFILIATIONS
* Association of Information Technology Professionals
* American College of Healthcare Executives

MISCELLANEOUS
* Certified Information Systems Board Service Management
* Licensed California Pharmacy Technician
* Valedictorian, Navy Pharmacy Technician Class 1989
* 1996 Senior Sailor of the Year, First Marine Aircraft Wing
* Five Navy Good Conduct Medals
* One Navy Commendation Medals
* Four Navy and Marine Corps Achievement Medals

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