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SUMMARY OF QUALIFICTIONS
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Highly skilled railroad transportation manager with over 15 years experience in train scheduling and safety. Expertise in train circulation graphing, train scheduling, and statistical analysis of safety and performance. Strong mathematical, analytical and problem-solving skills; accurate and precise with a sharp eye for details. Management experience with demonstrated leadership and teaching abilities. Fluent in English, Arabic and French.

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EXPERIENCE
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Office Nationale des Chemins de Fer (ONCF) Rabat, Morocco

Deputy Bureau Chief, Department of Railroad Scheduling and Safety 2001-2003
- Directed group responsible for scheduling of all freight and passenger trains for a national railway network encompassing approximately 2000 km of track and transporting over 18 million passengers per year.
- Monitored train performance across the network; conducted extensive statistical analysis of safety and performance data to compile comprehensive performance reports on a daily, weekly, monthly and annual basis.
- Managed printing portion of inter-departmental 3-month intensive effort resulting in publication of bi-annual system-wide transportation plan. Verified train schedules and circulation graphs; communicated with printing company; tracked and proofread all documents.
- Solved highly complex scheduling problems involving as many as 20 trains, using specialized mathematical formulas. Introduced special trains, for impromptu use by royal/government officials, affecting entire rail network. Accurately calculated schedule changes affecting as many as 200 stations, often one day's notice.
- Trained new recruits quarterly, and taught courses highlighting the impact of scheduling on train safety. Received accolades from supervisors and trainees for making a highly technical subject very engaging.

Deputy Inspector, Department of Safety and Security, Kinitra, Morocco 1997-2001
- Managed all aspects of operations for 10 railway stations on the Casablanca-Fez line.
- Implemented safety audits and inspections of equipment and personnel.
- Communicated regularly with station managers regarding important service and policy changes directly affecting safety and security of workers and passengers.
- Computerized data collection for 8 stations resulting in higher quality reports and better analysis such that 12 other stations requested training to computerize their data collection systems.
- Served two two-month special assignments in Rabat to coordinate transportation plan.

Principal under Deputy Bureau Chief, Department of Railroad Scheduling and Safety 1990-1995
- Spearheaded an effort to computerize, for the first time ever in Morocco, the train circulation graphing and scheduling processes despite deep skepticism from upper management.
- Increased department's efficiency by 50% as a result of computerized train scheduling.
- Strategized with engineers and programmers to identify key tasks to be performed by master scheduler software; served as the sole intermediary between the computer programming and scheduling departments for troubleshooting.
- Designed sophisticated computer algorithms by providing detailed descriptions of the formulas and calculation methods for all scheduling and graphing tasks; tested software and assisted in troubleshooting of programs.
- Introduced the use of Excel for use in statistical analysis and generation of performance reports.

Team Leader, Department of Railroad Scheduling and Safety 1987-1990
- Researched the performance history of certain train routes to identify and solve scheduling problems, collected data on daily train performance with respect to timing and safety.
- Safely introduce new trains into circulation, and rerouted or rescheduled existing trains using specialized calculations.
- Performed mathematical error-checking of the team's calculations to assure 100% accuracy in train scheduling
- Collaborated with Computer Programming Department to explore how computers could aid in the task of scheduling trains.

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ACADEMIC QUALIFICATIONS
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University Mohammed V, Rabat, Morocco – One year of Mathematics and Physics 1982-1983

Office Nationale des Chemins de Fer (ONCF) Rabat, Morocco 1984-1986
- Two years of on-the-job training in Train Scheduling and train circulation graphing.
- Only trainee in the 1984 graduating class specially selected for this training.

Technical School of the ONCF 1984
- 300 hours of intensive training in Train Security and Transport, Casablanca, Morocco
- SPECIAL RECOGNITION: Finished first in the class. Only trainee in the 1984 graduating class specially selected for this training.
- One year of railway technician training, Rabat, Morocco
- Studied mechanics, materials resistance, advanced trigonometry, spatial geometry, technical drawing, rail history, overview of the railroad industry in Morocco
- SPECIAL RECOGNITION: One of only 16 technicians recruited by competitive examination from over 260 applicants.

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SOFTWARE SKILLS
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- Advanced knowledge of Microsoft Excel, Microsoft Access
- Working knowledge of Microsoft Word, PowerPoint

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LANGUAGES
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English
- Fluent spoken English, high intermediate written.
- Completed courses in grammar, writing, conversation and business communication at LaGuardia Community College (2006) and Hunter College (2005), New York City.

French – Native fluency in written and spoken French.
Arabic – Fluent in Modern Standard or "Classical" Arabic; native language, Moroccan dialect.

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