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CONTACT INFORMATION:
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OBJECTIVE:

A career with a progressive organization that will use my education, skills, abilities and experience in an executive capacity, where I can effectively contribute to operations in any capacity that best matches my skills and experience

PROFESSIONAL EXPERIENCE:

July 1, 2007 – Present
Website and IT Administrator
Al Ahlia Contracting Companay
PO Box: 25419. Safat 13115. Kuwait

* Modify and update company's website.
* Add/Change/Configure network printers
* Add/Delete users and maintain user accounts.
* Resolve end user problems and requests in a timely manner
* Maintain system printers and control print queues.
* Troubleshoot and repair network problems.
* Maintain/repair cabling
* Server maintenance
* Maintain / Repair PC's
* TCP/IP addressing scheme and address assignments
* May assist directly with website design.
* Do Field work to different project site.
* PC, Server and printer hardware troubleshooting and repair.
* Installs software/hardware and troubleshoots problems on a network.
* Performs server backup and file restorations as requested.
* Configure email to host domain.
* Instructs users in the use of equipment.
* May oversee or assist in the installation of communications hardware.

June 2006 – May 2007
Administrative Assistant
Rosram Manpower & Allied Services Corporation
Valenzuela, Metro Manila, Philippines

* Maintain procedures manual to ensure consistent performance of routines.
* Meet clients and discuss necessary requirements and staff needed.
* Provide clients with the best possible service tailored to suit their specific needs.
* Conduct interviews for job seekers.
* Tailor services in response to client and candidate needs.
* Troubleshoot computers when problem occurs.
* Creates and modify documents using Microsoft Office.
* Maintain hard copy and electronic filing system.
* Support staff in assigned project based work.
* Assists with special events planning.
* Respond to public inquiries on the telephone, email and in person.
* Resolve complaints within the scope of information and authority and refer to others, as appropriate.
* May perform portions of the work of higher classified positions, as assigned.

March 2006 – June 2006
Freelance Programmer and Flash Developer

* Creates multimedia presentation on "Poetry on Canvas by Carol Tanjutco" that was showed in Rockwell Makati City. Philippines and New York City, USA.
* Studies Goldmine Sales and Marketing software and Conducts training for the company software-consulting manager on how to create program and how to use the software.
* Creates multimedia presentation for Mossimo Philippines entitled "Mossimo holiday 2004 collection ladies category.
* Creates wedding presentation using Macromedia Flash 5 and Flash MX.
* Creates inventory system for small size business using Visual Basic 6.0 and MS Access.
* Debugs and Creates Back up files for Parco Department Store database.
* Creates website for school projects using HTML and Macromedia Flash 5.

August 2005 – February 2006
Call Center Agent
Con Quest International
Makati City, Philippines

* Call and help clients choose insurance policies that suit their needs.
* Answer incoming telephone calls in a fast-paced, performance-based call center environment where every call is monitored and recorded.
* Prepare reports and maintain records
* Seek out new clients.
* Handles customer telephone calls to conduct transactions, complete balance inquiries and related activities.
* Handles in the best interest of both customer and company
* Greet clients in a pleasant, friendly style
* Interact with customers to provide information in response to inquires about products and services

January 27, 2003 – May 14, 2005
Web Developer, Flash Developer and Programmer
Unison Computer Systems Inc.
132 West Avenue, Quezon City, Philippines

Web Developer

* Designs and develops the company's website (www.unison.com.ph)
* Design, create and update internal and external web pages for Residential Computing.
* Remain current on the graphics and web design communities.

Flash Developer

* Implementing innovative Flash techniques and features.
* Problem-solving in scripting, performance and optimization of Flash projects.
* Conceptualizes multimedia presentations seminars for clients of Sales department.
* Creates the company's presentation in Microsoft competition using Macromedia Flash 5 and MX.
* Creates the company's presentation for clients.
* Create slideshow with training and development of Residential computing.
* Act as a technical resource for Residential Computing.

Programmer

* Code, test and troubleshoot programs utilizing the appropriate database and programming technology.
* Refine data and format final product.
* Maintain and modify programs, make approved changes by amending flow charts, develop detailed programming logic, and coding changes.
* Test and develop programming modifications.
* Write new program code using prescribed specifications.
* Evaluate simple interrelationships between programs such as whether a contemplated change in one part of a program would cause unwanted results in a related part.
* Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor.
* Confer with users to gain understanding of needed changes or modifications of existing programs.
* Resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls.
* Maintain confidentiality with regard to the information being processed, stored or accessed.
* Assist personnel of other departments as a computer resource.
* Formulates and develops the product inventory system that can facilitate the monitoring of product's incoming and outgoing using Visual Basic and MS Access.
* Studied and creates heat service and support software for help desk software for clients.
* Helps develop the company Field Service Monitoring System using Ms Access.
* Other duties as assigned.

EDUCATIONAL BACKGROUND:

COLLEGE:
BACHELOR OF SCIENCE IN COMPUTER SCIENCE AMA Computer University
Project 8, Quezon City, Philippines
May 2000 – 2002 (graduate)

BACHELOR OF SCIENCE IN MARINE TRANSPORTATION Philippine Merchant Marine School
Recto, Metro Manila, Philippines
June 1993-1997 (graduate)

TRAININGS ATTENDED AND PROJECTS COMPLETED:

July 20 – August 12, 2006
Oracle 9i with SQL Programming
Introduction to Oracle Programming: SQL and PL/ SQL.
Informatics
Valenzuela, City Philippines

July 7, 2004 – October 2005
Fire Aide / Volunteer
Valenzuela City Fire Station Philippines

September – December 2001
MIS Assistant for Isuzu Manila, Philippines
Provides back-up for assignments such as minor troubleshooting,
Programming assignments for the System Development Project.
(Customer Relations Database, Invoicing System, LTO System,etc.). Reported directly to MIS Supervisor and Operations Manager.

S.O.L.A.S. Training
Attend a S.O.L.A.S training
Albatros Foundation in Laguna Philippines
Firefighting, Medical Emergency and Personal Survival

KNOWLEDGE AND SKILLS:

Knowledge in Various Computer Programs / Language:

* Oracle 9i w/ SQL programming
* Visual Foxpro
* Macromedia Authoware 5
* C Language
* Macromedia Flash 5 and MX
* Visual C ++
* HTML
* Unix OS
* JAVA Script
* Visual Basic 6.0
* Visual Basic.net
* Heat service and support
* Crystal Report
* MS Access
* TCP/IP
* Ulead Cool 3D 3.0
* FrontPage
* Goldmine sales and marketing software
* MS Word, Excel, etc.
* Microsoft PowerPoint
* Adobe Photoshop
* Windows NT Server

Proficient in website development. Typing skills 40 - 45 wpm w/ 95-98% accuracy, perform hardware troubleshooting. Ability to learn and adapt new systems and applications. Work with users requires interpersonal skills. Driving skills. Other Hobbies and Interests include car and motorcycle maintenance.

PERSONAL DATA:

Born on March 16,1977. Married, Filipino and Roman Catholic. Five feet and seven inches tall and weight one hundred fifty pounds. Passport No. MM655776. Civil ID no. 277031604431.

Character reference will be given upon request.

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