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AnObjective
Accomplished hardware professional seeking to leverage extensive background in assembling, servicing, troubleshooting and installation of computer and laptops towards greater challenges in a professionally managed organization.
1. Professional Summary
* 5 years of experience in hardware installation, servicing and troubleshooting. Familiar with Win98, Win2000, Win2003, WinXP and Linux Operating Systems.
* Excellent knowledge of LAN & Wireless LAN.
* Certificate course in Computer Hardware & Operating Systems from CMC LTD.
* Certificate course in Advanced Network Administraion & I T Security from CMC LTD.
* Excellent interpersonal, written and verbal communication skills.
2. Skill Set
Tools/Special Software: Microsoft Word, MS Excel & MS PowerPoint.
Operating Systems: Microsoft Windows XP/NT/2000.
3. Work Experience
1. October, 2006 – Till date.
Organization C-Cubed Solutions PVT. LTD., Bangalore, Karnataka, India.
Role Customer Service Executive.
Working as Technical Support for Sony VAIO Desktops and Notebooks for their U.S. and Canada Customers.
Responsibilities Troubleshooting and resolving various Applications, Hardware and Operating System.
2. January, 2005- September, 2006.
Organization NexGen Technologies, Trivandrum, Kerala, India.
Role System Administrator.
Responsibilities Configuring and Troubleshooting Ethernet LAN's.
3. November, 2002 – December, 2004.
Organization Infotech Systems, Trivandrum, Kerala, India.
Role System Administrator.
Responsibilities Installation. Maintenance and troubleshooting of PC's and associated Hardware.
4. Educational details
Pre-Degree Mahatma Gandhi College, Trivandrum, University Of Kerala 1997-1999
SSLC St.Mary's Higher Secondary School, Trivandrum, 1997
Dep. of General Education, Kerala
5. Personal Details
Age & DOB: 26, 13-09-1980
6. Reference
Will be provided on request.
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