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CONTACT INFORMATION:
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Objective:
Experienced computer operator with more than sixteen plus years in systems operations and data processing. Seeking secure employment in the software field with opportunities for professioinal growth and advancement.

Professional Experience:

September 2006 to April 2007
IBM 1030 Delta Blvd, Atlanta Ga. 30320
Production Control Analyst

Computer operator running the Xerox 330 and 4890 printers and Siemen printers
Also experience in running Xerox 4090, 9790 and IBM 3800 laser and IBM 4245 impact printers
Unix System ( PRA) - Duties includes monitoring all batch jobs, releasing scheduled and unscheduled jobs, stop & starting monitor servers. Checking locked jobs, active calendars. job stream flows, removing files, cutting out airline tickets when necessary and correcting any failures using PRA processors..
Windows XP workstation was used as a tool to store important document. These files were shared between Delta and Delta Technology.
ESP (Enterprise System Platform) used to monitor all batch jobs and job failurer. Submitting scheduled and unscheduled jobs upon request.
Processed Delta checks which included, releasing check runs, recreating damaged checks, and balancing output.
CA7 & CA11 experience which was replaced later by ESP.
MVS experience answering outstanding relies and monitoring alerts.
Responsible for creating and updating Delta's Emergency Response Procedures which entails actions to be taken when Delta planes encounter problems.
Created processor manuals for both the print room and tape library.
Training of new computer analysts. Monitor and manage electronic mailbox. Respond to scheduled and unscheduled changes expeditiously. Reconcile job failures with daily incident report, per SOX. Implement online shift turnover reports supporting incoming shift. Administer and maintain daily, weekly, etc. statistical data....Provide backup support for LSO, Print and Tape areas. Work closely with LSO and Situation Desk when system problems impact batch processing. Attend follow-up meetings with users to support problem resolution, process improvements and operational efficiencies. The duties includes all of the Production control, Data control processing and also the Payroll process that runs at Delta Air Lines.
I was given the opportunity to go to Brazil for IBM as part of the Transition team to help in the successful transition of data from Delta Air Lines to their department.

_________________________

January 1996 to September 2006
Delta Technology 1030 Delta Blvd. Atlanta,Ga. 30320
Service Desk Specialist

Please note: Delta contacted out the operations department to IBM for six months and my duties were the same as above when going over to IBM.

EDUCATION / COMPUTER EXPERTISE

Institute of Computer Technology, College, Los Angeles,
3200 Wilshire blvd. Los Angeles, California, 90010
Unix Operating system classes
Windows XP Professional Administration course ILT
ESP workload manager operator's course
Systems operationns OS/390
1988 Litton Courses: JCL and VSAM for Application Programmers, OPC/ESA Training courses

OS/MVS, JES2, TSO, OS-JCL, DOS/VSE, CMS, CICS, DOS-VSE, JCL, UNIX MVS/JES2 commands, VM/CP, VM/CMS commands, OS/JCL utilities, OPC/ESA utilities, LOTUS 1-2-3 and D-BASE III

Professional References Are Avaiable Upon Request
Willing to relocate

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