Resume - Customer Relation And Result Oriented

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Resume #66239

CONTACT INFORMATION:
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Career Objective

To expand my professional career in an environment dedicated to success, where my proven skills and experience will lead to enhanced opportunities and advancements. I am currently seeking a position that compliments my diversified experience and skills to the maximum.

Strengths:

* Systematic and Result oriented efficiency
* Well disciplined and time conscious
* Effective management
* Good Technical Base and analytical bent of mind for troubleshooting.
* Good listener and apt learner
* Balanced and broad outlook

* Work Experience

* Wipro BPO – Senior Technical Support for DELL Inc. (March 06 –till date):
* First point of contact for the team in absence of Resolution Specialist/ TL.
* Helping newly joined technicians in identifying the failures due to which an Escalation rose and Technical failures.
* On call assistance to the Technicians in case the Resolution Specialist is engaged with other Technicians.

Achievements
* Appreciation for a constant performance in driving the customer satisfaction.
* Appreciation for the highest resolution percentage.
*

* Wipro BPO - Tech Support (Sep 05 –March2 006):
* Troubleshooting the entire Hardware Basic OS, Networking and
Factory Installed applications for Dell Dimension PC's and Portable Systems.
* Have been Cross-trained to handle the Dell Portable, Desktop Queue since Feb'05.
* Guided junior technician and handled their Queries.

Achievements
* Have been awarded Certificate of Excellence for maintaining the highest resolution percentage over a quarter.
* Have handled the IEX in the absence of a TL/ L2.

* GreenPeace International (Feb 04- Aug 05)

* Worked as Team Leader.
* Planned, coordinated and executed different campaign activities and events
* Coordinated with the Liasioning Dept.
* Represented Green Peace in TV talk shows.

* Also had worked for many research organizations for the market research and events.

ACADEMIC QUALIFICATIONS

* Three-Year Diploma in Mechanical Eng. From Central Polytechnic Chandigarh.
* Pursuing AMIE.
* Pursuing Software Testing.

Field Of Interest:
Reading Fiction, Playing Cricket, Watching Sports, Net surfing, interacting with people.
Achievements:
Actively participated in extra curricular activities and Won Prizes at School and District level.
N.C.C 'C' Certificate holder.
Played Cricket at District Level.

Personal Profile
Father's Name: Dr. R R Sharma
Date of birth: 03-02-1982
Marital Status: Single
Nationality: Indian
Languages known: English, Hindi, and Punjabi

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Brief Description

Auditing, ISO 14001, Quality, EHS

Social worker and manager with 4.6 yers of experience. Compleated M.Phil, MSW, MA. Now working in Meenakshi Mission Hospital and Research Centre as a manager of projects.

Environmental Consultant/ Biologist / Public participation & Consultation

I have completed M. Sc. in Forestry from the Institute of Forestry & Environmental Sciences, Chittagong University, Chittagong, Bangladesh. I have grasp knowledge in statistical data analysis. I have few research articles published in the national and international journals.

Stakeholders Mgt, Social Impact assesmment, Negotiation skill, Participatory devt Planning, Monitoring/Evaluation, Team Player (B.Sc. M.Sc, Ph.D)

Customer Relation And Result Oriented

Bachelor degree in Commerce from C.C.S.University – Meerut- Year 2003.

With thorough knowledge in design, installation, fabrication and commissioning of desalination plant.

Procurement, Supply Chain and Contracts Professional

18 YEARS AS SAFETY SUPERVISOR IN IAF, 02 YEARS AS A WORK SAFETY MANAGER,06 MONTHS AS A SAFETY OFFICER

Bioinformatics tools, Molecular Biology and Biochemistry LAb TEchniques, Java, 'C' and XML programming skills

Acheived more than twelve years in pre-press and printing for major company's in the meddle east region. Excellent knowledge of all known desktop applications.

Mtech (Ocean Engg) With 1-Year Experience In Mooring Design And Dynamics

Geologist 4yr exp. environmental and geotechnical

B.S in Environmental Science, B.A. in Geoscience (Geology). Not much experience, but willing to relocate and travel. Strong farm, mechanics, and computer background.

I am interested in employment in the offshore industry where I can apply my many technical and people skills.

A STRONG ACADEMIC CANDIDATE WITH A MSC ENVIRONMENTAL TECHNOLOGY WITH DISTINCTION. SPECIALISING IN WATER QUALITY AND TECHNOLOGY, WITH 5 MONTHS EXPERIENCE WITH ANGLIAN WATER SERVICES. WISHES TO FIND EMPLOYMENT IN OR CLOSE TO LONDON, UK.

Experienced Project Manager

Accomplished professional leveraging strengths in hydrogeology, geology, geomatics and geotechnical engineering to earn a position on a team committed to making genuine social contributions within challenging, multifaceted environments. Possess an MS in Geology and an MS in Hydrology / Hydrogeology;

Safety Engineer, (NEBOSH) Lifting & Rigging Supervisor, (NVQ 3.)

I am an imaginative, innovative and dedicated safety professional with in excess of 10 years experience gained from working for Oil & Gas, Construction and seismic industries(onshore & Offshore),

Heavy Equipment Operator to include Mobil Cranes, Crawler Cranes, Overhead Cranes, Forklifts, and Tractor/Trailer

My career is defined by my successes in development of cost effective and efficient maintenance systems that ensure consistency, employee development, asset reliability and productivity improvements with quantifiable results.

MBA and CMMS JOB

Executive level mechanical engineer with extensive experience in many enginering fields.

Engineering Graduate

Purchasing Management Experience Including Legal Contractual Oversight

Combined experience in Refrigeration and Electrician Technician in the Pharmaceutical Industry, Petrochemistry and Building Management System (BMS).

Registered professional geologist - Wyoming (PG-3477). BS and MS degrees in Geology. Work history includes geotechnical engineer/estimator in the construction industry; mine engineer at a bentonite mine, and the following experience as a geologist:

I am patient, hardworking and flexible worker. I know how to drive, skills in artworks, have knowledge in computer and sign language.

Power Plant Chemistry, Water Treatment Plant commissioning , Boiler Water Commissioning

computer Literate,

Fourteen years of experience in Office Administration, Procurement, HRD, Public Relation and Sales Coordination has energized me to seek suitable position in renowned companies. My quest is to further broaden my horizons so as to facilitate better opportunities to serve &better objective to achieve

To obtain a position where experienced technical, machine operation and hazardous materials handling skills are required.

Logistics/, Supply, Leadership

Completed post graduation in Environmental engineering and completed graduation in chemical engineering and having one year experience in chemical bacground.

B.S. Nuclear Engineering (Texas A&M University), Fluent in Spanish, Internship experience, proficient in various engineering computer programs.

Three years and three months experience. Areas of expertise include Ecology, Environmental Impact Assessment, Environmental Management Plan etc.

chemical engineer with 4 years experience

I am very interested in Environmental Chemist/Scientist positions, as it is my career ambition to become an active part of environmental consultancy. I recently graduated with a chemistry degree from Stetson University with a strong emphasis in math and environmental research.

Voith Siemens Hydro Power Generation Inc. Health & Safety Coordinator/ Administrative Support August 2001-Present Post-Graduate Certificate - Environmental Management U of T Degree - Bachelor of Arts Major: Environmental Management; Minor: G.I.S

Environmental Scientist, Project Manager Four years of field and management experience as an Environmental Consultant

Managing the retrofit program for large water consumers in Aqaba city and for the hotels and private schools nationally, as well as liaising with the regional authorities.

Computer Hardware & Network Engineer

I am a heavy mobile equipment operator and inventory specialist for a military contracting company (ITT)

I am working US ARMY DEFENCE in kuwait as mechanic associate since from 2005 to Till date in maintenance department.I have trade skill experience 6.5years,in diesel engines,heavy commerical trucks,forklift maintenance.I skills are post diploma in automobile techonology(SISI.GOVT)

Qualification: B.E. (Mechanical), Diploma in International Trade. Skill: 14 Years Work experience in the field of Production, Planning & Control and Product Development

Strong in MS SQL Server database design, SSIS, PHP and ability to quickly develop proof-of-concept websites

A combination of a Bachelors degree in Geological Engineering and a Masters degree in Hydrogeologist puts me in a very firm footing for success in environmental consulting

Execllent computer literacy,3d modeling via solidworks,autocad

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