Resume - Quality Assurance Manager ISO9000:2000 Lead Auditor

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Resume #73985

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SUMMARY

Experienced QA Laboratory Manager with ISO 9000:2000 certifications, who has: authored QC manuals, SOPs, established document control programs, calibration programs and designed and delivered effective training programs for audit and quality control teams. A strong team leader that is able to provide positive results in a timely and consistent manner within a Quality Control Laboratory. Major strong points include loyal and honest employee, who works without supervision and is well organized. A "hands on" person, who works well with others, very versatile, rarely takes time off and exceeds expectations.

EXPERIENCE

AKZO NOBEL, Birmingham, AL 1996 - 2008
Management Representative 2002 – 2008
* Authored the Quality Manual, SOPs and forms for ISO 9000:2000 certification.
* Set up a document control program that never had a nonconformance entered against it.
* Established calibration program, internal audits and training of internal auditors with no major nonconformance entered. All of this was accomplished for initial certification and then recertification with no non-conformances entered by the registrar.
Quality Control Manager 1996 – 2002
* Supervised and trained eight QC techs over two shifts.
* Performed 16-18 batches a day in labs, which was up from 5-6 in 1996. This was done through proper training and documentation.

SPECIALTY COATINGS COMPANY, Elk Grove Village, IL 1990 – 1996
Quality Control Manager
* Managed production control of 1.5 M gallons a year and direction of six techs.
* Authored Quality Control procedures.
* Organized lab projects and plant back-up.
* Oversaw the maintenance of color standards.
* Set up batch histories in Lotus, so that a complete manufacturing history was available at the touch of a button. This program enabled the formulator to maximize the formula for efficiency, as well as cost.
* Characterized pigments and developed a working program to identify unknown pigments.
* Developed a coating that would repel dust, used in blinds.

MORTON INTERNATIONAL (formerly Whittaker Corp.), Batavia, IL 1985 – 1990
Group Senior Chemist
* Formulated roll coater application using solvent thermosetting technology
* Followed products from lab to market
* Worked with production on problem batches
* Developed a stain test for extrusion coatings and then developed the coating that would pass the customer's stain requirements.
* Developed a urethane primer that cured at normal coil bakes.
* Developed a low gloss coating that did not metal mark.

KERN W. BROGAN PAGE TWO

GLIDDEN CORPORATION, Chicago, IL 1985
Appliance Group Leader
* Directed group of five chemists.
* Developed High Solids spray appliance coatings.
* Developed long and short term marketing plans with marketing national group.

DESOTO, INC., Des Plaines, IL 1979 – 1985
General Industrial Chemist
* Conducted primary research in coatings for spray applications for appliances.
* Majority of work centered on high solids coatings.
* Developed an additive for high gloss solids that would prevent sagging.

EDUCATION

Bachelor of Science, Chemistry, University of Wisconsin, LaCrosse, LaCrosse, WI
Minor: Physics
138 Semester Hours, including Physical Chemistry
GPA: 3.1 out of 4.0

CERTIFICATIONS

Relevant Coursework, Licensures and Certifications:
ISO 9000:2000 Series Auditor/Lead Auditor Certification, (40 hrs.)
Strategy of Experimentation and Formulation Development Course (40 hrs.)
Six Sigma Yellow Belt (24 hrs.)
ISO 9001:2000 Process and Added Value Internal Auditing Course (16 hrs)
Advanced QMS Auditing Course (16 hrs)
ISO 9000:2000 Internal Auditor Training Course (16 hrs.)
Introduction to QMS and ISO 9000:2000 Course (16 hrs.)
Apollo Root Cause Analysis for Practitioners Certification (40 hrs.)

SKILLS

Computer: Windows 95/98/XP - Microsoft Office Professional – Lotus - dBase
Audit Management: RICA certified Lead Auditor Certificate Serial # LA2/04/US/6425
Process Auditing and Root Cause Analysis Certified
Certified Yellow Belt in Six Sigma
Supervise all internal audits as Management Representative
Maintain records of internal audits and report results to senior management.
Supervisory: Successfully lead lab and QC departments with proven results

PROFESSIONAL SOCIETIES

American Chemical Society
Federation of Coatings Technology
American Society for Testing Materials
American Society of Quality

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