Resume - I'm Quality Management System Specialist who have about 12 years of experience i...

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I am a quality management system specialist who has about 12 years experience in developing, implementing and maintaining the quality management system in several companies. I have deep experience in the automotive industries which use the ISO/TS 16949 as the quality system standard.

Currently I am working at the automotive component holding company which has big customers in the world such as Ford, General Motors, Toyota, Nissan and more. Therefore I also have experience in developing and implementing many improvement tools, such as Lean Manufacturing, Materials Management System and others. Beside that, at the end of year, I facilitate the board of directors to prepare and deploy the company Business Plan.

To show my experience and knowledge, I am sharing it through my weblog at http://ciscanatt.wordpress.com as a media for Indonesian people to learn about general quality management system.

With this position and experience, I think I have an excellent capability to meet your requirement. I can work under tight deadline and with all level in organization. Wherever I work, I want to give my best for the company. I can be reach by phone at 0816-4850354 for further discussion.

Place & date of birth: Jakarta, December 24, 1971
Sex: Female
Residence: Perumahan Kota Modern.
Jl. Bukit Golf IX, Blok QG 3/23, Tangerang 15142 Banten, Indonesia
Phone: 62-816-4850354
Nationality: Indonesian
Religion: Christian

Educational Background

Indonesia Institute of Technology, Tangerang, Chemical Engineering program. Grade (Ipk) is 3.1 of 4.0 and graduated on April 1995.

Working Experience

1. Company: PT. Autocomp Systems Indonesia
Company Business: A holding management company for some automotive component
Companies, including PT. EDS Manufacturing Indonesia.
Job title and period:
a. Quality Management Representative, from Aug 2004 – now b. Quality System Department Head, from Jan 2003 – Jul 2004

2. Company: PT. EDS Manufacturing Indonesia
Company Business: An automotive component manufacturer.
Job title and period:
a. Quality System Department Head, from Nov 2001 – Jan 2003.
b. Quality Assurance Section Head, from Nov 2001 – Nov 2002.
c. Quality System Section Head, from May 1997 – Nov 2001.

3. Company: PT. Ekadharma Tape Industries
Company Business: A presure sensitive adhesive tape manufacturer.
Job title: Quality Control and Development Section Head
Job period: Apr 1996 – Apr 1997.

4. Company: PT. Mika Lestari Kurnia Kencana
Company Business: An acrylic sheet manufacturer.
Job title: Quality Control System Development
Job period: Aug 1994 – Jul 1995.

5. Company: PT. Indocement Tunggal Prakarsa
Company Business: A cement manufacturer.
Job period: Oct – Nov 1994 (Job training for bachelor degree requirement).
Thesis theme: "The Influence of Kiln System to Klinker's Characteristic".

Training Experience

Quality System Training

1. "Introduction to Quality Engineering", by American Society of Quality (ASQ), Phoenix, AZ, United States of America.
2. "Understanding and Implementing ISO/TS 16949 second edition" by Omnex, Thailand.
3. "Internal Auditor Training for ISO/TS 16949:2002" by Omnex, Thailand.
4. "Lead Auditor Training for ISO/TS16949:2002" by SMMT, Malaysia.
5. "Quality Operating System (QOS)" by Management Resources International, Inc. (NOVO), Singapore
6. "Failure Mode and Effects Analysis" by Management Resources International, Inc. (NOVO), Singapore.
7. "8D Team Problem Solving" by Management Resources International, Inc. (NOVO), Singapore.
8. "Mistake Proofing" by Management Resources International, Inc. (NOVO), Singapore.
9. "Measurement System Analysis (MSA)" by Omnex, Thailand.

Management and Technical Training

1. "Astra Total Quality Control (ATQC)" at Astra Management Development Institute (AMDI).
2. "Measuring Customer Satisfaction" by PQM, Jakarta.
3. "An Introduction of Theory of Constraints" by PQM, Jakarta.
4. "An Introduction of Six Sigma methodology" by Astra Management Development Institute.
5. "Astra Supervisory Management Program" at Astra Management Development Institute (AMDI).
6. "Astra Seven Habits" at Astra Management Development Institute (AMDI).
7. "Management by Objectives" course at PPM Institute, Jakarta.
8. "Leadership" by PT. Bina Pranabakti, Jakarta.
9. "Facilitator - Astra Quality Circle" at Astra Management Development Instutute (AMDI).
10. "Train for The Trainers - AQC Facilitator" at Astra Management Development Institute (AMDI)
11. "Negotiation Skill in Business" at Prasetiya Mulya Business School, Jakarta.

Environmental Management Training

1. "Introduction to ISO 14000" by Productvity and Quality Management, Jakarta

Teaching and Consulting Experience

1. Perform "Statistical Process Control" training at PT. Adiwira Presisi Indonesia, Bogor, Jawa Barat, on October 1999.
2. Training and consulting for ISO/TS 16949:2002 implementation at PT. Semarang Autocomp Manufacturing Indonesia.
3. Training and consulting for QS9000:1998 implementation at PT. Semarang Autocomp Manufacturing Indonesia.
4. Training and consulting for ISO/TS 16949:2002 implementation at PT. Jatim Autocomp Indonesia.
5. Training for ISO/TS 16949:2002 and PFMEA at PT. Surabaya Autocomp Indonesia.

Quality System Audit Experience

1. Audit of quality and manufacturing system at PT. GS Battery Inc., Jakarta, on October 1999.
2. Audit of ISO 9001 quality system at PT. EDS Manufacturing Indonesia, the automotive wire division, Tangerang, on January and September 2002.
3. Audit of manufacturing system at Mills Elastomer, Melbourne, Australia, on March 2002.
4. Audit of ISO/TS 16949:2002 at PT. Semarang Autocomp Manufacturing Indonesia.
5. Audit of ISO/TS 16949:2002 at PT. Jatim Autocomp Indonesia.

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