Resume - Project Coordination

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Resume #86444

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Shannon Morrison
Contact me via email at: morrisons_h@msn.com or Cell/VM at 253-880-5813.

Insightful, results-driven Project Coordinator with successfull direction of a broad range of projects, while participating in planning, analyzing, iplemention and support of various Projects. I have my BS in Business Administration and Associate's Certificate in Project Management through ESI Intl. at George Washington University, and I am currently working on my PMP. I excell at providing comprehensive, full lifecycle project support. I have Hands-On experience tasking projects, change management, and coordination of all phases of a Project while managing, motivating and guiding teams. I am Proficient in Vista, XP Pro, Outlook, Office Ste. 2003 & 2007, including Word, Excel, Access, Powerpoint, MS Project, Sharepoint, Calypso, and MS Inquire.
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VERIZON BUSINESS (TekSource on site at Weyerhaeuser) 5/2008-10/2008
Project Coordinator/Specialist/Central point of contact for the Container Board Packaging & Recycling team
Assisted with the transition processes for the VRF & VPN & phone billing transitions.
Actively managed project details & tasks to ensure work items are completed on time.
Demonstrated interpersonal and communication skills. (verbal and written)
Considers timeliness, effectiveness and practicality in addressing project needs.
Adhered to project standards as defined by manager and SDLC.
Built Time Tracking & Project Status Report Tools.
Access Database (input & update) regarding Supercedure processes.
Coordinate travel/hotel for Engineers to sites where physical transitions we required.

MICROSOFT (through Sogeti/Intech) 10/2007-5/2008
Project Coordinator/Specialist
Tracked, collated & monitored projects in the ISIS group. (Internal Security Information System)
Weekly, monthly, and quarterly dashboard updates, collection and compilation, and Powerpoint presentation.
Project status and budget reporting in SharePoint.
Tasking, resource & timesheet tracking.
Liaison with accounting, tracked billable project time, monitoring PO's in MS Inquire and Calypso.
Ad hoc reports and general Project support/administration.

INCA ENGINEERS 5/2007-9/2007
Project Specialist
Tracked, collated, monitored and reported on projects for the Transportation Dept., including project setup, tasking, resource & timesheet tracking, liaison with accounting dept., contract submission, billable project time spent, Earned Value Analysis, and general Project Support.

Self Employed Business Owner 1/2004-12/2007

United Pacific Mortgage 2/2003-12/2003
Quality Control/Compliance Manager
Manager of Compliance & Quality Control
Manager at UPM, I was able to utilize both Mortgage and Project Management skills.
Training and skill assessment for both Loan Officers and Processors
Implemented processes resulting in reduced fallout and improved Closed Loan Production.
Pre-underwrite files, comparing U/W Guidelines for red flags, compliance with Washington State RCW's & RESPA.
Mentored Loan Officer's in structuring mortgage loan files and assisted in problem solving Maintained Production records for Closed Loans for both Loan Officers & Processors, tracked productions, reports.

Compaq Computer Corp./HP Corp. 2/9/2000 – 11/2002
Project Specialist (part of this was contracted through EDP)
Coordinated rollouts for Microsoft, Voicestream, Nordstrom, and Starbucks, involving thousands of PC's, Laptops and Servers
Managed realtime databases, Queried Database reports, fostered positive communications with Clients
Coordinated field techs across the US regarding the shipping & installation of equipment.
Co-directed a team repsonsible streamlining the server build process on multiple customer sites (5 Microsoft Data Centers). This required tact, sensitive communication skills, perception, flexibility, and precise documentation for timely delivery.
My team took the build process from 2 weeks down to a streamlined 40 hours.

EVERGREEN MONEYSOURCE 1/12/98-8/27/99 Wholesale Loan Coordinator
Handled a pipeline of 180-190 loans, closing 6.3 to 11.4 million dollars per month in volume.
Led the team in increasing the volume of closings from 6.1M/mo to over 18M/mo tripling our closed loan volume by October, this due to emphasis on Customer Service.
Fostered communication, Trouble-shooting files, Pre-underwriting files, DU and LP, clearing credit and title issues, clearing conditions, communication with stakeholders
Established and maintained new relationships with Brokers.
Developed marketing for Loan Products.

Education

Almeda College and University Oct 18, 2002
Association for Online Academic Excellence Bachelor of Science in Business Administration

ESI International Oct. 3, 2001
George Washington University Associates Certificate in Project Management

ESI International July 23-25, 2001
George Washington University Managing Projects in Organizations

ESI International August 27-31, 2001
George Washington University Project Leadership, Management and Communication

ESI International October 1-3, 2001
George Washington University Contracting for Project Managers

The Pacific Institute MARCH 1999
Investment in Excellence PHASE 1 & 2

Real Estate Clock Hour Classes 1986-1993 GRI 100
Graduate REALTOR® Institute Real Estate Finance & Law

Mykut Real Estate School Licensed Agent 1986
FIFE, WA. Fundamentals of Real Estate

Clatsop C.C./Grays Harbor C.C. 1975-1982
Astoria, OR/Long Beach, WA Asst. Martial Arts Instructor

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