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A Management Professional with more than 20 years of proven success effectively managing maintenance, manufacturing, and production departments; Focusing on continuous improvement, safety, quality control, labor relations, supply chain, and technical issue. Continuous improvement focusing on - scrap reduction, raw material utilization, efficiency improvement, cost reduction, cost control, and improved throughput. Maintenance experience consists of hands-on troubleshooting, and replacement of complex high-speed production and manufacturing equipments. Progressive experience also includes programming, analysis, design, setup, implementation, maintenance, and repairing and calibrating programmable logic controllers. Experience leading safety program by overseeing the safety committee, driving safety improvements, performing accident investigations, implementing corrective actions, promoting safety awareness to achieve set safety goals. Possess excellent project diversity abilities, team building and leadership skills, as well as interpersonal relations, negotiation, and written and verbal communication abilities. Computer experience includes troubleshooting computers, database, and network systems.
PROFESSIONAL EXPERIENCE
COMPUTER CONSULTANT ENGINEER Presently Self- Employed
CCortez Computer / Network Repair Business
* As a Computer Consultant Engineer accountability for all hardware, software, and network support for all my customers. Provide system administration that includes: installations, maintenance, upgrades, troubleshooting, and support for, Hagen OA Database, Microsoft SQL serves, IBM Blade servers, printers, software application, and all workstations running Windows 2000/XP and Vista.
* Fully responsible for maintaining my customers database systems of which consisted of; Accounting, Inventory, Job cost, Manufacturing, and Purchasing.
* Managed all aspects of several network implementations including network planning, design, testing, documentation, deployment and maintenance of Windows based system.
* Responsible for complete support, installation, maintenance and training for all network and system components.
* Provided technical assistance in system upgrades, software releases, updates, PC repairs / upgrades and setup user accounts.
* Establish and maintain support of all my customers' system security.
* Manage installation and upgrade for the system security, equipment tracking, back ups, and data recovery.
* Plan and implementation of additions, deletions and major modifications to support the infrastructure.
* Provide solutions to technical problems related to the database process.
* Desktop system management responsibilities involving account monitoring, security, operating system (OS) installation, Help-Desk support, and establishing of new user E-mail accounts.
* Conduct training for all new and exiting employees as it relates to the database, computer stations, and software.
* Perform daily VAX File maintenance, data conversion process on.
* Oversees the administration and maintenance of the infrastructure.
* Oversees the administration of the Wireless Networking, 10/100/1000 Ethernet, LAN/WAN/MAN, TCP/IP Protocol.
* Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. Works with my customer's project teams to help implement Internal Systems.
* Interacts with internal and external clients on all levels to help resolve IT-related issues.
* Help my customers with the purchasing of all software, hardware and other IT supplies.
PROCESS IMPROVEMENT ENGINEER/
FIELD SERVICE CUSTOMER ENGINEER SUPERVISOR July 2000 to January 2009
Delphax Technologies Corporation (Industrial Printer Manufacturer) Minnetonka, MN
* As an Process Improvement Engineer responsible for managing plant engineering operation process including: production, scheduling, shipping & receiving, quality control, engineering, maintenance, hazardous waste disposal, plant safety, and compliance of all EPA and OSHA rules and regulations. Improvised and installed innovative ways to increase production and improve yields, while reducing manufacturing costs.
* Maintenance responsible consists of maintaining facility and equipment in a manner that meets company standards and ensures minimum equipment downtime. Oversees technicians that repair and maintain the production and test equipment for Delphax in a high-volume state-of-the-art manufacturing facility.
* Responsible for oversight of the facilities and maintenance department consist of leading efforts to upgrade facility for efficiency, safety, and reliability.
* Develop and maintain plant preventive maintenance programs as well as lead projects involving installation, modification, or renovation of current building and equipment
* Designed and installed various plant productivity improvements
* Responsible for controlling labor cost, hiring, scheduling, and developing of maintenance partners in team oriented environment.
Work closely with corporate engineers, suppliers, contractors, and plant partners to insure customer needs are met.
* Working with Converting, Sales, and Technical Support partners to justify, design, install, start up and maintain Capital Expense projects.
* Developed, fabricated, and installed printing equipment improvements and modifications.
* Training all plant personnel; Adhere to all OHSA standards to ensure maintenance of clean, orderly, safe work environment.
* Drive quality improvements through corrective action, continuous improvement, and exception reporting
* Responsibility providing solutions to technical problems and recommendations for improvements in production activities.
* Continually look at staffing and procedures and implement more efficient ways to reduce scrap, improve throughput, and reduce cost.
* Developed and executed a preventative maintenance program with a 95+ % equipment availability.
* Assuring compliance with government regulatory agencies (OSHA, USDA, FDA, EPS, NFDA, DNR, and other Federal, State, and Local agencies).
* As an Field Service Customer Engineer Supervisor lead, develop vertical start-up processes, and assist in management of a customer site providing professional maintenance services on equipment valued in excess of $20 million for a high-end printer manufacturer with 200+ employees.
* Led, coordinate and supervisor of 10 maintenance personnel to assure preventative maintenance (mechanical and electrical), breakdown repairs, safety awareness, new project implementation and equipment maintenance and complete within budget.
* Supervised and trained staff in troubleshooting, maintenance, and repair of high-end digital printers while meeting production and schedule requirements of 100 % efficiency per 12 machines and printer repairs under 10 % for each unit per week.
* Strategically plan team operations, establish priorities, and maintain accurate records of equipment and personnel accomplishments
* Human resource reasonability in the field service environment consist of recruiting, interviewing, hiring, and training
* Govern customer account management as well as profit and losses of contract sites.
* Led team to provide a cost-effective, timely, and profitable maintenance program extending the usable life of the products, minimizing unscheduled changes, consumption of spare and consumable parts, and increasing customer satisfaction with company products or services by 65%.
PRODUCTION MANAGER (ENGINEERING DEPARTMENT) January 1997 to July 2000
Dynatherm Corporation (Aerospace Manufacturer) Hunt Valley, MD
* Develop and lead plant specific engineering and maintenance strategies to achieve key performance goals.
* Responsible for managing the maintenance, and engineering department.
* Directed and train technicians, machinists in fabricating, troubleshooting, and testing loop heat pipe which increased production by 45%.
* Directly coordinated a computerized preventative maintenance program that improves machine efficiency.
* Establish and maintain preventive maintenance programs and procedures.
* Manage training programs to ensure proper operation, preventive maintenance, and repair programs and procedures.
* responsible for all basic, minor and major PM's and will support production technicians in resolving and addressing equipment problems by taking actions to bring equipment back into operating parameters when necessary.
* Assist Engineering with process and equipment improvements as needed.
* Daily coordination with production supervisors, production technicians and engineering to gather data, complete maintenance projects and support effective training.
* Maintain inventory and/or spare parts.
* Coordinate with capital equipment tool vendors to ensure that Dynatherm is able to pass factory acceptance tests and drive equipment into production according to aggressive ramp schedules.
* Coordinate with production to schedule manufacturing activities.
* Acts as advisor to subordinates of other department to meet schedules and/or resolve technical problems.
* Select, develop, and evaluate personnel to ensure the efficient operation of the function.
* Develop and maintain an effective operations organization through selection, training/development and motivation of a manufacturing team.
* Develop employee talents to obtain short and long-range goals by effective direction, counseling and training according to an overall business plan.
* Plan and control Maintenance Repair Operations (MRO) manufacturing operations at lowest cost consistent with established specifications for customer quality.
* Responsible for year over year cost reductions (5%) and Turn around Time reductions through the utilization of Continuous Improvement projects.
* Reduce both internal and external quality escapes showing year over year improvement while introducing new products into the shop.
* Direct the preparation of specifications as to quality, quantity, delivery and service required for purchase of plant equipment, supplies, and materials to meet production schedules.
* Provide leadership and direction to workforce in a manufacturing environment; establish production priorities and schedules consistent with unit goals.
* Prioritize and schedule work assignments for hourly workforce, provide performance assessment and development, coaching, mentoring and technical support, as needed.
* Implement 5S, set-up reduction initiatives, TPM initiatives and standard work planning to achieve customer turn around times under 20 days.
* Maintain an on time delivery above 90%.
* In addition to being responsible for the Manufacturing Personnel the Facilities Organization also reports to this position.
* Executed changes to the company's hazardous shipment training to allow the company to meet U.S. Department of Transportation (DOT) International Civil Aviation Organization (ICAO) government regulations.
SENIOR ENGINEERING SUPERVISOR
United States Army Center of Health Promotion and
Preventative Medicine February 1991 to January 1997
(APSMP). Aberdeen Proving Ground, MD
* Supervised and trained staff in troubleshooting, maintenance, and repair of Environmental Protection Agency (EPA) standard SO2, SO3, H2SO4, NOx, CO, THC, NH4 and HC1continuous emission monitors (CEMS), and air emissions stationary source sampling equipment.
* Assisted customer in the repair of their emission system that (i.e., boilers, incinerators, etc.)
* Supervised and trained staff in Environmental Protection Agency (EPA) air emissions testing of various sources (i.e., boilers, incinerators, etc.) located at numerous Army installations nationwide.
* Recognized by management as lead technician for exceeding all technical expectations and eagerness to utilize more sophisticated sampling methods. Mastered the continuous emissions monitoring system (CEMS) with little assistance in a short period of time.
* Developed proficiency in both sampling and recovery aspects of emissions testing, reducing the need for two technicians and thereby decreasing expenses.
PRODUCTION SUPERVISOR / MAINTENANCE MANAGER January 1988 to February 1991
Douglas and Lomason Corporation (Union Automotive Manufacturer) Havre De Grace, MD
As a Production Supervisor I managed a production team of 65-employees which includes all aspects of hiring, scheduling, training development, and reporting of defects. As a Maintenance Manager I was responsible for developing and implementing overall plant technical strategies. Responsible included making recommendations for improvements in production activities; and managing the plant technical problem. Provided work definition to outside contractors. Monitored and reported on service level agreements, and quality and productivity targets and indicators.
* Manage the plant maintenance
* Managing repairs and supplies, parts purchasing, and budgets.
* Manage and performed all PLC programming including installations and modifications.
* Provide solutions for process and productivity improvements.
* Established best practices and maintained quality control of Plant operation.
* Conducted departmental training on standard operating procedures, job aids, safety, and new production equipment.
* Provide solutions to technical problems and recommendations for improvements in production activities.
* Develop and lead plant specific maintenance strategies to achieve key performance goals.
* Create and manage all plant technical expense budgets.
* Ensured compliance with ISO 9000 guidelines.
EDUCATION AND TRAINING
DUAL MASTERS OF BUSINESS ADMINISTRATION & SPECIALIZATION IN TECHNOLOGY MANAGEMENT 2006
{DUAL - MBA} Columbia, MD
UNIVERSITY OF PHOENIX
BACHELOR OF SCIENCE OF BUSINESS MANAGEMENT {BSBM} 2004
UNIVERSITY OF PHOENIX Columbia, MD
BACHELOR OF SCIENCE OF MECHANICAL ENGIEERING {BSME} 1995
UNIVERSITY OF MARYLAND College Park, MD
ASSOICATE OF SCIENCE OF ENGINEERING {AS} 1993
HARFORD COMMUNITY COLLEGE Bel Air, MD
MASTER CERTIFICATE IN ORACLE DATABASE ADMINISTRATOR 2007
THE COMPUTER CAREER INSTITUTE AT JOHN HOPKINS UNIVERSITY Columbia, MD
TRAINING, CERTIFICATIONS AND AWARDS
* Delphax Certification – Electro/Mechanical & Programmable Logic Controller (PLC)
* Knowledgeable in Mechanical Electrical Manufacturing Maintenance Troubleshooting Installation Pneumatics Hydraulics PLC Siemens Allen Bradley
* Training in Lean Manufacturing, Six Sigma, and Total Quality Management (TQM) Statistical Process Control (SPC). Experience leading or facilitating Lean Mfg. initiatives and activities
* Knowledgeable with SAP Inventory Management system, Manufacturing Resource Planning (MRP II), and Enterprise Resource Planning (ERP) systems.
* Completed 360 hour course AT John Hopkins University – Master Certificate Oracle Database Administrator
* Knowledgeable in Network/Database Systems, Microsoft Office XP/2000 Professional, Project Management Software, Desktop Presentation / PowerPoint 2003, Lab View. ACAD, MS Office and MS Project on Windows 2003/2000/NT/XP operating systems.
* Hands on experience in Wireless Networking, 10/100/1000 Ethernet, Optical Networking, Switching/Bridging (VLAN, Spanning Tree), VPNs, LAN/WAN/MAN, TCP/IP Protocol, IP Addressing and Subnetting, IP Access Lists, Routing Protocols, Token Ring, ATM, Frame Relay, HP OpenView NNM, Cisco Works for Switched Internetworks, Resource Manager Essentials, Cisco Security Management Center (PIX, IDS), Microsoft Visio, WebNM, IBM compatible computers, Windows 2000/NT/XP, Remote Desktop Management, Microsoft Office 2000/XP, Norton, Remedy, Compupic Pro, Network Security, MicroStation (95/SE/J/8)
* Hands on experience with Cisco 2600/3600/4000/7200/7500 series routers, Cisco Catalyst 1900/2900/5000/5500 series switch, Cisco 3550 Multilayer Switch, Cisco PIX Firewall, Cisco IDS 515E, CAD/CAM Systems, Netopia Routers, IBM Workstations and Servers, Printers
* Hands on experience with Microsoft Windows Enterprise Server, Small Business Server and Workstation NT through 2003, Novell 3.1-5.1, UNIX, Microsoft Exchange, Microsoft Office, Word Perfect, MAPICS, Rhumba Reflections, ISA Server
* Programming experience in Visual Basic, Basic, COBOL, FORTRAN, SQL, Oracle and DBASE
* Technologies, Tools, & Equipment: Electrical Power, Power Supplies, AC/DC Circuits, Transistors, Amplifiers, Fiber Optic Systems Burn-in Chambers, Schematics, Diagrams, Technical Publications, Blueprints. Test Equipment: Millimeters, Oscilloscopes, and Pulse Generators.
* Certification in Hazardous Waste Operation and Emergency Response & Hazardous Shipping
* Certificate of Service - In recognition of outstanding service and dedication of Delphax Technologies Inc.
* Certificate of outstanding service United States Army Center of Health Promotion and Preventative Maintenance
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