Resume - ISP, NOC, NETWORKING, VSAT, BROADBAND, SATCOM, CCNA, MCP, MCSA, VOIP

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Resume #23128

CONTACT INFORMATION:
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CAREER HISTORY:

1. Current Employer - SHIN SATELLITE PLC (THAICOM|IPSTAR), THAILAND
Position - Gateway System Engineer/Technical Account Manager
Period - 28 Oct 2002 - Till Date

2.Previous Employer - SOFTWARE TECHNOLOGY PARKS OF INDIA (STPI)
Position - Member Technical Staff
Period - 11Jan 2001 to 21 Oct 2002.

3.First Employer - OONOO INFOTECH, INDIA
Position - Engineer - Service
Period - 24 Apr 1998 to 09 Jan 2001

PRESENT JOB RESPONSIBILITIES:

a. Providing Level-2 support and technical advices to BSNL's SKYONE Broadband Gateway Operation Team. Also providing Level-3 and remote support to STPI's IPSTAR Broadband Gateway operations.
b. Configuration and trouble shootings of Backbone and Backhaul Links for Internet, MPLS and MLLN Networks to terminate at Gateway routers and Design, implement & manage the IP Addressing architecture & IP resource allocations.
c. Design customer required networks by using Visio software and configuration and implementation of the same (using MPLS or MLLN Circuits).
d. Configuration and trouble shootings of Broadband applications like VOIP, VPN, Video Conferencing / Streaming, IP Multicasting, I-Learning, Tele-Medicine, Etc.
e. Responsible for ongoing IPSTAR-NOC management to meet the service quality and availability goals.
f. Determine the Network Security requirements, upgrades, traffic capacity planning, monitor performance and proactively manage the traffic and network growth.
g. Investigate technical problems at gateway and customer side and expedite resolution.
h. Defining Gateway Hardware and Software infrastructure requirements for future services including Network Management architecture and fail-over facilities.
i. Establish, Review and update various operational functions, processes and procedures.
j. Manage Satellite Gateway Resources Utilizations – Bandwidth, equipments, Etc.
k. Control Gateway Configurations; analyze Gateway health, performance regularly.
l. Train, Develop and maintain personal to all required Gateway Operation activities.
m. Motivation and encouragement of positive team sprit.
n. Monthly reporting: GW Service Report, Resource Planning Report, Operations, performance and Service availabilities Report.
o. Maintain posture for timely to Gateway (NW|NMS|RF) / Service Problems to customers.
p. Oversee any non-routine Gateway Operations.

TECHNICAL PROFICIENCY:

Operating Systems: Windows 2000, Win NT, Win XP and Linux (Red Hat, SUSI &
Mandrake)

NW Security: PIX 515E, FWSM Firewall, Access-list, Prefix-list, Policy-Maps,
Rate-limits and etc.

NW Monitoring: HP Open view (Network Node Manager), SNMP, MRTG, Whatsup Gold, Allot and etc.

Networking: Cisco Routers 1600, 1720, 2500, 2620, 3640, 3660, 7500 &
12000) & Switches Cisco (2950) and Nortel Networks Passport
8003, AS5400 (Voce Gateway) and etc.

NW Protocols: TCP/IP, PPP, HDLC, RIP, IGRP, EIGRP, OSPF and
VLAN, NAT, GRE, MPLS, MLLN, etc,

Servers: Oracle Database Server, HP Open view Server, Application
Server, Streaming Server, Local Multicast Server, NTP
Servers, Accounting and MRTG Server.

Satellite Com: SCPC–IPLC with INTELSAT, DVB-Sym & Asym with THAICOM,
ST1, NSS703 and INSAT3B Satellite.

Worked Projects: 1. SCPC & IPSTAR Broadband Gateway at Thailand.
2. SCPC & DVB Gateway at Hong Kong.
3. IPSTAR Broadband Gateway, STPI-Noida.
4. SKYONE Broadband Gateway, BSNL-Bangalore.
5. Satellite Earth Station setup and configuration, STPI-
Coimbatore, India.
6. Satellite Earth Station setup and Configuration, STPI-Madurai,
India.
7. Satellite Earth Station setup and Configurations, STPI-
Tirunelveli, India.

TECHNICAL CERTIFICATIONS:

1. Cisco Certified Network Associate (CCNA).
2. Microsoft Certified Professional (MCP).
3. Microsoft Certified System Administrator (MCSA).
4. Certificate for Flextronics Gatekeeper Installation & Maintenance (Level I & II).
5. Certificate for Networking & System Administration from PSG, Coimbatore.
6. Brain-bench Certified Network Technical Support Engineer.
7. Brain-bench Certified Computer fundamentals (Win95/98).
8. Brain-bench Certified Computer Electronics Engineer.
9. Andrew Certification for Ka-Band and Ku-Band Earth Stations Operation and
Maintenance.

EDUCATION:

1. Final Year BS-Information Systems (BS-IS) from BITS-Pilani, India.
2. Diploma in Electronics and Communication Engineering from Govt. Polytechnic, Coimbatore on April 1998.

STRONG SKILS:

a. Installation of Satellite Earth Stations setup for ISP (IP/IPLC) Operations.
b. Installation & Trouble shooting of Networking & Satellite Comm. equipments.
c. Installation of Broadband Gateways setup for ISP (VSAT) Operations.
d. Installation & Trouble shooting of Voice equipments.
e. A very good problem analyzing skills and customer support skills.
f. Good looking, Amicable, Adaptable with good communication skills.

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