Resume - 13 years experience as E.A. & have worked with Top Official’s of industries like...

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Resume #5781

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OBJECTIVE

Nurture and develop innovative practices to achieve the organization goals. Reach all the prospects for the organization through every possible means. Grow with the growth of the organization I work with.

BRIEF PROFILE

Over 13 years experience as Executive Assistant and have worked with Top Official's of manufacturing company, service industry, infrastructure project industry, telecom industry, etc. Given that the whole experience is with different industries, the exposure was across industries and across functions, thus a rich experience of managing the overall functions of Top Management office, administrative support to the division, secretarial assistance, etc is the expert outline.

Presently, working with RELIANCE as Executive Assistant to Chief Operating Officer√Gujarat. During 13 years with different industries, I have had an opportunity to gain knowledge of various industries including Service Industry, manufacturing unit, refinery, pharma, etc. and has learned various functions of S&M, Customer Care, Technical, Project Control, Operation, Contract Cell, HR, etc and closely coordinating with these departments in the current job profile. The relation with Inter-personal department, Customers, Vendors, Contractor, etc. was always a drive to achieve the goal in the carrier.

EDUCATION

YEAR SCHOOL / COLLEGE EXAM PASSED BOARD SPECIALISATION
1988-90 C.M. S. College, Kerala Pre-Degree(H.S) M.G.Univ. All subjects
1992-95 L. D.Art Colg.,Ahmedabad B.A Guj.Univ. Economics
1991-92 Jivan Vatika Ins.of Secrearial Studies, Diploma St.Xavier's Institute 1991-92 Xavier Computer Center, Ahmedabad Office Automation Software

EXPERIENCE

1.March 1998 onwards √ With Reliance Infocomm Limited as E.S. to COO

Detailed job responsibilities:

-Managing the COO's office and its day-to-day business:
* Prioritizing & initiating action on all incoming & outgoing correspondence from the COO's Office
* Conduct Daily Rake-up meeting with all co-related issues & its action plan
* Determine priorities & prepare weekly/monthly schedule of activity for COO
* Project Management √ identify priority as per management requirement and keep update the COO on on-going activities
* Screen and take action on papers / e-mails coming to COO's Offices
* Pursue outstanding issues, establish a course of action and follow through to completion
* Compile various reports and highlight issues for action to COO
* Preparation of various presentations to Top Management/Govt. Bodies/Corporations/Corporates
* Coordination with H.O., Internal Dept & External Agencies including Govt. bodies timely completion of assigned jobs
* Disciplined follow up of pending matters at HO in guidance with COO
* Coordinate the meetings convened by the COO in various places and departments
* Screen the Vendor/Contractor's for registration and further meeting with COO
* Make complete Travel plan/Meeting Plan/ Travel arrangement for COO & Companions
* Gathering information and reference materials from various sources (Internet/Intranet)
* Handling Multilines phones - Respond and manage all calls/queries/complaints coming to the COO from various bodies for various matters or route to respective Dept. Head for response
* Ensure confidentiality of all official matters especially Project related and HR related
* Maintaining an effective information management system for efficient retrieval of documents
* Meeting business partners for various issues
* Shipping & Distribution of Documents, Notices, Reports, etc
* Account payable / receivable for COOs office
* Support to Purchase Cell to identify various parties and facilitate requirement to Purchase Dept.
* Update Vendor/Contractor Data Bank and the relation with
* Overall office management for a hygiene environment always and administrative assistance to visiting H.O. Officials as and when required.
-Over and above, I have been assigned with the following additional responsibility:
* Handling Reliance Mobile facility for the entire Division
* In-charge for Video Conferencing Facility for the entire corporate house
* Event organization.

2.May 1997 to Feb 1998 - Fascel Limited (HUTCH) as Secretary to Vice President √ S&M
Brief Job profile:
-Full responsibility of the correspondence
-Close coordination with Customer Care, Billing, Purchase, Commercial and Branch Offices for timely completion of assigned jobs.
-Meeting customers, vendors, etc, for various department needs.
-Receiving direct enquiries, provide enquiry details to Sales Executives for meeting customer.
-Receive direct complaints for immediate solutions for coverage, billing, scheme, subscription, etc.
-Screen and take action on papers coming to V.P.'s Offices.
-Assistance in preparation of Business Plan
-Assistance in designing Schemes
-Arrangement for New Product Launch/Scheme launch
-Make complete Travel plan and Travel arrangement monthly basis.
-Handling phone calls
-Administrative assistance as and when required
-Event manager - Arrange Sales meet, Regional meet, Distributor meet, Training, Get-together, Picnic, etc.

3.April 1991 to May 1997 with Cadila Healthcare Limited as P. A. to GM √ Marketing
Brief Job profile:
-Full responsibility of the correspondence
-Screen and take action on papers coming to V.P.'s Offices.
-Preparation of Presentation slides
-Preparation of draft scheme & art work
-Coordination with Internal Departments and Branch Offices timely completion of assigned jobs.
-Follow-up with Distributors for various Monthly stock statement/reports
-Arrangement for Doctor's Conference
-Arrangement of all India Briefing
-Travel Management: Travel, Briefing Venue and Stay arrangement to G.M. & all other Product Managers
-Arrangement for New Product Launch/Scheme launch
-Handling phone calls
-Administrative assistance
-Arrangements for Sales meet, Regional meet, Distributor meet, Get-together, Picnic, etc.

4.May 1990 √ March 1991 with Core Parenterals Limited as P. A to Gr. Prod. Manager
Brief Job profile:
-Full responsibility of the correspondence
-Arrangement for Product Launch
-Arrangement for Doctor's Conference/Seminars
-Administrative Support

SKILSS

* Competency in utilizing a number of appropriate software packages including Microsoft Office 2000 (Excel, Word, Power Point, Outlook, Microsoft Project, Lotus Notes Ver.6 etc.) suite to enhance secretarial & administrative activity.
* Knowledge of SAP system and its operation is an advantage to my performance
* Experience and ability in using shorthand for correspondence, MoM, etc is an added advantage to my career
* Multi Disciplinary approach
* Cost conscious & ownership approach

MAJOR ACHIEVEMENTS DURING CURRENT JOB

* Promoted to E.S. in the first appraisal with Reliance
* Recipient of Appreciation Letter + Cash Award for Excellent performance during the Infocomm Project.
* Back-up support to develop & implement DCC & In-House Library
* Facility manager for developing VC Room & Facility
* Facility manager for developing Reliance Engineering Head Quarter

APTITUDE
* Responsiveness, Organizational ability
.Time management, Mature judgment
.Resources fullness, Honesty
* Dedication & Courteousness, Interpersonal skills
.Fair & Punctual

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