CONTACT INFORMATION:
View contact information...
Snapshot of: OBJECTIVES-EXPERTISE-INDUSTRY SETTINGS
• Seeking Senior positions of: Manager-Director-Consultant, Diversity Director, HR-OD Director, Leadership Development, Strategic Planning
• In private sector, using my global expertise in
> Change Management Strategy-Implementation-Impact Analysis
> Organizational Design and Development
> Diversity Systems Design and Execution
> Business Development
> Strategic Planning-Marketing-Communications-Executive Coaching
> HR-IT and e-HR business
> Online Recruitment: Best Practices and Portal Channel Strategies
> Training: Design and Execution
> Expert Writer
> Workplace Culture Enhancement Systems Design-Implementation-Metrics
> Workplace Violence Prevention Systems-Threat Assessment Protocols-Crisis Management Processes: Design and Execution
• Fifteen+ years Human Resources Management: national, regional, field responsibility
• To private and public sector companies: workforce range 12-70,000 employees
• Providing leadership to senior and middle management teams
• Eleven years Global Consulting-Training-High Impact “Corporate Care” Systems Design
• Developed organizations in private, federal, and public sectors, throughout USA, Puerto Rico, Bermuda, Canada, England, and Australia
• Ranging across industries, including: logistics and distribution, health care delivery, human services, aerospace, information management, computer and technology, financial services, insurance, science management, telecommunications, town government, and other industries in consulting capacity
• Manage budgets ranging from $250,000-$1 million+ (US dollars)
Professional Achievements
Organizational Development-Change Management-Leadership Development
Designed organizational effectiveness human resources plan, for intra-departmental diversity practice integration.
Result: Target increases in employee recruitment and retention, “diversity-sensitivity” within management and line employee ranks, productivity gains, employee matching to customer base.
Design-Execution of management development program. Result: Improved leadership communications linked with business plan, increased productivity, litigation reduction.
Developed guidelines for managing corporate change, to include staff and functional unit restructuring, shift abolishment, management “early-outs,” and HR systems refinements. Advisor on HRIS impacts, ERP transitional issues.
Result: Ease of employee coping to corporate and business condition changes, staffing shifts, and HR system execution.
Created and provided leadership to system-wide teams, processes, protocols for crisis management (critical incidents, terrorist event impacts, natural disasters), threat assessment, and work environment improvement (wei).
Result: pioneering urban workforce crisis management model resulted in early identification outcomes leading to decreases in EEO complaints, grievances, workplace conflict, and litigation reduction. Outcome: state-of-the-art emergency preparedness.
Leadership to senior and middle management business awareness and productivity enhancement committee: designed district-wide business goal awareness initiatives, using continuous messaging communications and graphics methods.
Result: Increased teambuilding between craft and management, productivity gains of 15-20%, and business awareness.
Strategic Planning
Initiated strategic training and consulting to private, public, governmental and military sectors in US, Canada, Bermuda, Europe and Australia. Developed and negotiated business proposals with federal, state, and local government leaders, private sector CEO's and HR directors, public and military sector officials. As part of follow-up service provision to HR consulting and training clients, provided strategic steps and best practices for local business adoption and further customization. Design and oversight of Employee Assistance Programs (EAP). Formed global business networks in key human resource and business arenas, created consultant relationships with governmental officials, provided training and consulting work products to these target groups. Designed and implemented internal corporate outplacement program for 3,000 executives and line staff.
Result: Multiple business referrals from these businesses. Increase in teamwork and performance due to team building.
Diversity Management
Designed organizational development plan integrating corporate diversity goals and metrics into business growth strategy for 10,000-urban employee private company.
Result: Positive impacts on company culture, and employee satisfaction.
Designed, executed, and communicated global diversity (metrics-based) plan for 7,000+-member association.
Result: Re-branding from domestic to global organizational image. Plan included training, diversity dialogue focus groups, research, marketing and recruitment, and OD outcome-based strategy.
High impacts on continued worldwide new member growth: international regional membership grew from 4 chapters in 26 countries to 10 chapters in 34 countries, going from 5% to 12% of total global membership over 7 years. Strongest association gains made in 12 years since inception of diversity director position.
Conceptualized, implemented, and managed first global strategic diversity committee whose mission was to attract membership and drive diversity management efforts. Committee included delegates from all USA regions, UK, Canada, Bermuda, Trinidad, Thailand, and Australia.
Result: Ongoing awareness of diversity business issues at Board, Chapter, and member levels. Committee membership grew from 0-25 with 5 target area subcommittees.
Expert diversity trainer to global and domestic business audiences.
Result: Improved cross-cultural understanding in leadership to “globalize” executives.
Writer
Wrote and published global association magazine columns on corporate and association diversity best practices; 180-page training guide for industry leaders on crisis management and threat assessment; training curriculum for business audiences on teambuilding, change management, corporate diversity audits, and executive coaching; online web site text for HR small business in consulting and training; multiple newsletter and online articles for hr-related organizations and businesses on relevant HR topics (domestic partnership benefits and HR, diversity best practices, employee recruitment and retention); Corporate outplacement plan for executives and support staff; corporate polices and procedures, publicity and marketing materials for internal HR projects, and HR small business; Marketing brochures.
Result: Provision of original product deliverables (hardcopy and online) for targeted business goal success.
Trainer
Trained business audiences for Fortune 500 companies: US Army Corps of Engineers; Town of Braintree, MA; Honeywell; General Electric; American Transtech (AT&T); Cigna and IBM. Groups ranged to 650 persons, from executive ranks, to middle management, employee and support staff. Training aimed at behavioral improvements, policy and protocol implementation, best practice adoption, and awareness building.
Result: Reduced litigation exposure, increased effectiveness of service-product delivery, improved executive-management skills.
PROFESSIONAL EXPERIENCE
U S Postal Service, Boston, MA 1994-present
Workplace Improvement Manager/Analyst-Human Resources 2001-present
Employee/Workplace Intervention Manager-HR, Boston, MA 1996-2001
EAP Coordinator-HR, Boston, MA. 1994-1996
Advanced Development Associates, Inc., Boston, MA 1990-present
CEO/President/Principal t www.advanceddevelopment.com
(p/t 1994-present; f/t 1990-1994)
Netstaff.com, San Francisco, CA (p/t) 2001-present Diversity Editor
• Creating new diversity online portal for recruiting business, with editorial and oversight responsibility.
Janus Associates Inc., Baltimore, MD 1988-1989
Independent Contractor-EAP Consultant
Commercial Credit Company, Baltimore, MD 1986-1987 (Control Data subsidiary) Regional Manager-EAP, HR (Company was bought in divestiture, with 3,000 layoffs due to corporate downsizing event.)
> Fortune 500 Consultant 1974-present
• To General Electric Company, IBM, Honeywell, Cigna, Honeywell, Control Data, American Transtech (AT&T), Independent Life Insurance, and government sector: EAP Consultant/Administrator/Account Manager 1980-1986
EDUCATION
Catholic University of America, Washington, DC 1980
MSW (Masters of Social Work-business focus)
University of Maryland & Western Maryland College 1973
Bachelors of Arts-Major Psychology and English
Certifications: SPHR (Senior Professional in HR, CEAP (Certified Employee Assistance Professional), ACSW (Academy of Certified Social Workers), LCSW (Licensed Clinical Social Worker).
Union Experience: NFFE (federal), United Auto Workers, National Association of Letter Carriers, APWU (clerks), Mail Handlers Union, Bermuda Industrial Union.
Professional Associations: SHRM: Global HR-Workplace Diversity-IT, EAPA, NASW, MA State Council Diversity Director.
Awards/Special Recognition: Recipient of five prestigious hr leadership awards (1998-2001).
View contact information... |