Resume - HR Administration / Recruitment / Orientation

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Resume #79213

CONTACT INFORMATION:
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Citizenship - South African
Equity Status - White Female
Languages - English, Afrikaans (Dutch dialect)
Availability - One Calendar month
Passport - South African Passport – Valid and Current

EDUCATION

Completed - Matric (1994) (Equivalent to Senior High Graduation)
English, Afrikaans, Geography, Biology, Home Economics, Art
Edenvale High School, Gauteng, South Africa

Current - B.Com – Industrial & Organisational Psychology – 1st Year
Registered at University of South African – distance learning program

COURSES

- (Cultural) Diversity Workshop – Bateman Engineering
- Performance Management (Internal) Silica
- Interviewing skills – Conversations with a Purpose (Internal) Silica
- On Target Training – Front Line Training Course (Secretarial & Reception)
- Grant Heale Sales Training – 4 Modules
- Competency Based Recruitment Training (Internal) Greys Personnel
- Paint & Paint Systems Training (for sales of decorative and industrial paint products)
- Broker Secretarial Course
- Labour Relations Act Training (Internal) Kelly Personnel
- Abortion Counselling Course – 1 Module

COMPUTER SKILLS

Packages - MS Word (Advanced), MS Excel (Advanced), MS PowerPoint (Advanced), MS Outlook (Advanced), MS Access (Basic), Lotus (Intermediate), WordPerfect (Intermediate), Photoshop (Basic)

EMPLOYMENT RECORD

July 2008 to Current * BATEMAN ENGINEERING PROJECTS SUB SAHARA
AFRICA

Position held * Recruitment Orientation Co-ordinator
(Permanent)

Responsibilities - Prior to the starting date of new employee, liaise with relevant managers to ensure preparation for the newcomer is in place regarding desk, computer and telephone, etc
- Manage stock control of all items for the orientation packs
- Welcome all new employees and provide any required guidance on their first day
- Show new employees to the Induction Seminar Room and familiarize them with the Boksburg Campus as part of the Induction Day Program
- Put together orientation packs for new employees and ensure they are ready for presentation at induction
- Present mini induction to new employees not starting on induction day, providing them with all necessary, i.e. access cards, intranet, timesheets and Livelink (Company Information Hub) until the new person can attend our next formal induction program
- Follow-up with new employee after 6 weeks and complete the Post Employment Questionnaire
- Follow-up with line manager after 10 weeks and ensure probationary form is completed for interviews
- Follow-up with employee and functional manager after 3 months to determine employee satisfaction and ongoing employment after probation
- Schedule and conduct exit interviews
- Compile the above information onto a database and produce ad-hoc reports as to progress, statistics and trends
- Bring management attention to issues raised by employees/functional managers within the above questionnaires in order to ensure speedy resolution
- Provide general administrative and service support to the Recruitment and Selection HR Manager and the recruitment Team
- Assist with maintaining updated Interview Guide forms in conjunction with relevant line managers
- Administer and guide the recruitment process for vacancies within a specified portfolio of the business
- Sit in on all interviews in the specified portfolios and provide feedback via Interview Guide Documents
- Ensure all necessary recruitment forms and processes are strictly adhered to
- Conduct checks on applicants i.e. ITC, criminal checks, reference checks and educational certificate verification
- Assist with the co-ordination of employment offers
- Collate complete, newly recruited employee profile information to handover for contracts printing and loading onto system
- Obtain list of new starters with employee numbers and distribute to ensure new starter preparedness
- Maintain information on a shared directory and Livelink

- Take photos of new staff, contract, permanent and site and load to the Mars Drive (Storage area for photos interfaced to the telephone management system and IT Staff Directory on Intranet)
- Photoshop of photographs as required to conform to required system standards
- Actively scan international recruitment industry for upcoming conferences, training, events and advertising campaigns
- Assist wherever required, with the co-ordination of HR recruitment events and promotional drives
- Suggest and drive new initiatives to improve recruitment service delivery and efficiency
- Suggest and drive new initiatives to assist with the retention of staff and improvement of staff wellbeing and contentment
- Field general HR related enquiries by Bateman staff and assist or redirect accordingly
- Maintain utmost levels of confidentiality at all times
- Liaise with recruitment agencies regarding relevant recruitment processes as well as field general enquiries from agencies
- Assist the Recruitment and Selection HR Manager with the co-ordination of preferred supplier selection processes where required
- Co-ordinate required agency induction programs
- Fulfil any reasonable, additional tasks required to uphold the image and efficient functioning of the HR Recruitment Department

Dec 2007 – Feb 2008 * RAND MERCHANT BANK

Position held * Project Administrator/ HR Administrator
(Contract)

Responsibilities - Conducting a pre-audit on all contractors in the bank to ensure compliance
- Collecting all necessary contractor documentation and scanning onto the system
- Meeting with all contractors to collect outstanding data
- Arranging meetings with vendors supplying the bank with foreign nationals to inform them of contractor visa requirements
- Conducting ad-hoc interviews for the BT Recruiter – for perm and contract roles
- Liaising with line managers, candidates and agencies regarding interview outcomes
- Assisting ad-hoc with any overflow work for the BT Recruiter
- Project Administrator duties:
- Assisting the BTS division with their Disaster Recovery (DR)
Documentation
- Gaining an understanding of the DR Process
- Liaising with the project manager and sub-project manager with regards to documentation requirements

- Interviewing the various players in the DR function to illicit information regarding sequence of events, connectivity requirements, servers, databases, applications and backups required to maintain business continuity in a DR situation
- Documenting the above information
- Cross-checking the information to ensure accuracy

Reason for leaving - Contract role

Oct 2007 – Dec 2007 * GLOBAL PLACEMENT GROUP

Position held * Branch Office Owner
(Part-time)

Responsibilities - Youth Travel and Visa Application Specialist for UK working
Holidays
- Processing UK Working Holiday Visa applications
- Arranging UK jobs
- Arranging flights, accommodation and UK bank account for candidate
- Client relations
- All administration, advertising and liaison

Reason for leaving - Part-time Business working from home

Jul 2007 – Oct 2007 * VEHICLE VALET

Position held * HR Administrator / Office Manager
(Part-time)

Responsibilities - Placing staff onto contracts
- Updating filing systems
- Full secretarial function to two Partners
- Cash handling (counting, balancing, petty cash)
- Creating administration systems for their specific business needs
- Correcting/ updating documentation / accounts
- Internet banking / paying of accounts
- Bringing UIF up to date
- Client liaison

Reason for leaving - Part-time

Oct 2005 – Oct 2006 * SILICA (Subsidiary of Investec Bank Ltd)

Position held * HR Administrator

Responsibilities - Conducting the recruitment function for three segments of the business, including IT, Offshore and Support Services
- Building relationships with line managers and recruitment agencies and managing all communication in between the parties
- Setting up the preferred supplier list evaluation
- Choosing (with the HR team) the new preferred suppliers
- Liaising with line managers regarding new job specs and discussing requirements for new staff
- Obtaining authorisation from the MD and FD for new specs
- Internal advertising, ad response and interviewing for available positions
- Co-ordinating the entire internal recruitment process
- Communicating outcomes to internal candidates
- Liaising with recruitment agencies regarding positions available, CVs, interviews, candidates and placements
- Conducting interviews with all candidates for available positions (including internal interviews for internal shifting)
- Co-ordinating all interviews in the diaries of the HR Manager, MD, FD and Line Managers
- Evaluating each interviewee and reporting to the relevant line manager and FD
- Creating all interview documentation for Line Managers, HR Manager, FD and MD as well as for herself
- Liaising with co-HR Administrator regarding candidates that could be used for more than one sector of the business and assisting with cross-interviewing
- Obtaining approval on salaries from the FD and MD
- At all times, kept the HR Manager informed of any occurrences of note within her business units
- Performing integrity checks on external and internal candidates – such as ID checks, criminal checks, qualification checks and reference checks
- Liaising with staff in my specific business unit regarding vacancies, progress on interviews, and general HR related questions
- Assisting line managers with various HR related staff issues
- Preparing letters of appointment, starter kits, access cards and parking for all new individuals
- Preparing all new individual's personal files for handover to Payroll for loading
- Compiling new starter kits for new staff
- Conducting one-on-one new starter orientation meetings
- Assisting the HR Manager with presentations
- Assisting with the co-ordination of staff benefit programs such as EAP meetings, blood donations
- Responsible for the administration, allocation and upkeep of the staff and visitors parking

- Liaising with the training department to ensure that all line managers and team leaders received training on interview skills
- Co-ordination and control of all temporary staff within the business units
- Ad-hoc exit interviews
- General office administration duties such as filing, faxing

Reason for leaving - To have a baby

Sep 2004 – Sep 2005 * YOUR AGENT PERSONNEL CC

Position held * Recruitment Consultant (Member)
(Part-time)

Responsibilities - Everything from cold calling, admin, typing, client relations, interviewing, short listing, scheduling appointments, client visits, criminal checks and referencing
- Also did internet marketing on the side, built her own website with regards to USA employment options for people looking to go overseas in between she also built another website, highlighting men's gifts
- In between for some of her clients she would arrange their external conference/ meeting requirements. Also worked as a home executive a lot of the time and looked after her daughter in the afternoon after school

Reason for leaving - Part - time business, working from home

Sep 2003 – Sep 2004 * VEHICLE VALET

Position held * Office Manager / HR Administrator

Responsibilities - Setting up of entire administration function for this company
- Set up of the entire HR process including wages systems, recruitment, documentation, letters of appointment, disciplinary procedures
- Set up of the entire administration and filing system
- Handling and resolving staff queries and problems
- Set up of the entire cash management systems including management of detailed income and expenditure systems
- Managing monthly creditor payments and monitoring debtors
- Fulfilled full secretarial function in terms of typing, reservations, presentations
- Managed an office of four staff
- Managing and monitoring sales and deliveries
- Coordinating exports to Israel
- Handling queries and resolving day to day problems
- Internet banking and payments on behalf of the company
- Responsible for large amounts of cash daily

Reason for leaving - Started her recruitment agency

Sep 2001 – Jul 2003 * GREYS PERSONNEL NATIONWIDE

Position held * Recruitment Consultant

Responsibilities - Extensive telephonic cold calling to build client base
- Conducting presentations at informal and board level
- Negotiating on fee structures.
- Developing new business
- Building relationships with clients
- Maintaining a high number of active job specs.
- Entire recruitment function using the Competency Based -Recruitment Method including:
- Placing advertisements and receiving ad response
- Short-listing
- Three factor analysis
- Interviewing
- Referencing
- Criminal and credit checks
- Proof reading CVs before submission to client
- Technical and general placements (temp and perm)
- Marketing of Skills Plans and EE Plans to clients.
- Setting up Employment Equity and Skills Workplace Plans for clients through the company Labour Lawyers
- Arranging client/ candidate interviews
- Facilitating employment / package negotiations
- Client / Candidate satisfaction follow-up servicing
- Maintaining temp contracts
- General related office administration, i.e. filing, faxing and documentation processing
- Switchboard relief

Reason for leaving - To have a baby

Oct 1998 – Aug 2001 * MECS INTERNATIONAL RECRUITMENT

Position held * Personal Assistant to Managing Director

Responsibilities - Typing of all company correspondence including:
- Letters and correspondence of all kinds
- Confidential documentation (HR Matters)
- Letters of appointment
- Accounting information
- CVs for MD and 8 other consultants
- Circulars to temps
- References
- Creating presentations utilizing MS PowerPoint
- Liaising with temps and all other candidates
- Ensuring that all forms were in ready stock
- Creating new forms as required
- Placing stationery orders and checking delivered goods
- Responsible for purchasing consumables for the office

- Liaising with clients as and when required / instructed by the Managing Director or Consultants
- Placing adverts
- Operating a very busy switchboard
- Taking and relaying detailed messages timorously
- Taking and screening advert response
- Taking dictation as and when required
- Ensuring accounts information was accurately filed
- Liaising with creditors on a regular basis
- Supervising the Administration Assistant and checking her work
- Ensuring that all applicant files were kept up to date and in order
- Ensuring the readiness and availability of company promotional gifts for consultants to take to clients
- Serving refreshments when clients visited the office
- Ensuring that publication subscriptions were maintained and documentation accurately filed
- Dispatch of the Driver
- Keeping strict record of outgoing mail
- Creating material for seasonal gifting, i.e. stickers, cards
- Creating a database of candidates registered with the company utilizing MS Access
- Creating and maintaining a database of client birthdays and ensuring that each client received a gift/ card on their birthday.
- Maintaining a list of gifts given to clients so as to avoid duplication
- Set up and maintained a completely catalogued floppy disk backup system of all CVs on PC
- Placing candidates on typing tests and marking these
- Obtaining personality profiling testing on candidates
- Making personal bookings for the MD ad-hoc
- Making personal and business enquiries for various things as required by the MD
- Reporting back to MD on occurrences in the office during her absences

Reason for leaving - Better prospects

Nov 1998 – Sep 1999 * QUEST PERSONNEL

Position held * Helpdesk Administrator / Secretarial Assignments
(Temporary)

Responsibilities - Operating helpdesk for the property division of Telkom
- Reception relief
- Secretarial duties
- Assist with tender and award process for various services
- Creation of Access database for Netcare
- Creation of client list for Netcare Marketing Division

Reason for leaving - Temporary assignment

Aug 1998 – Oct 1998 * OFFICE PROFILE

Position held * Sales Consultant

Responsibilities - Generate new business
- Cold Calling
- Following up on leads
- Consulting with clients
- Drawing up floor plan design
- Arrange order, delivery, follow up service

Reason for leaving - Retrenched

Nov 1997 – Jul 1998 * CEDAR VADEK / AP & CI

Position held * Sales Consultant

Responsibilities - Calling on clients in retail, decorative, industrial sector
- Ordering materials and ensuring delivery
- Stock checks (merchandising)
- Sending back broken items
- Reporting and Tele-canvassing
- Face-to-face canvassing
- Measuring up client sites for paint quantity quotation
- Advising clients on paint systems

Reason for leaving - Company merger

Sep 1996 – May 1997 * KELLY PERSONNEL

Position held * Branch Secretarial Assistant

Responsibilities - Typing all branch documentation including confidential documents and CVS
- All branch filing
- Reception, Switchboard, full frontline function

Reason for leaving - To move into Sales

Feb 1995 – Aug 1996 * CARGO MOTORS

Position held * Receptionist

Responsibilities - Answering large switchboard
- Administer parts division
- Taking and relaying messages
- Typing and presentations
- Greeting and redirecting clients
- Refreshments

Reason for leaving - To move into the recruitment industry.

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