Resume - Seeking Royalty Owner Relations Position

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Resume #81264

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SUMMARY
Division Order Analyst Professional with experience and strong focus on royalty owner relations. Committed to achieving highest level of quality and building effective business relationships internally and externally. Recognized as excellent communicator who utilizes well-developed interpersonal skills to cultivate and foster professional relationships. Areas of expertise include:

* Excellent Interpersonal skills
* Research and Investigation
* Documentation skills
* Data Validation and Testing
* High-volume Phone calls
* Strong Analytical skills

PROFESSIONAL EXPERIENCE

P2 ENERGY SOLUTIONS, Houston, TX Jan – Dec 2008
Product Specialist
Provided knowledge, expertise, and software support to oil and gas professionals and business users who are responsible for managing land-based assets.
* Provided software support to approximately 10 oil/gas clients relating to product inquiries resulting in increased customer productivity and satisfaction.
* Logged and monitored approximately 250 product defects and issues in the defect tracking system through problem resolutions. Communicated product issues and recommended solutions to development team and quality assurance, which helped developers implement the fix for the reported problem.
* Developed strong working relations with approximately 50 employees, comprised of: internal software developers, consultants, product managers, and the quality assurance team, resulting in seamless flow of information.
* Effectively managed customer expectations regarding problem resolutions and product deliveries by working closely with the development team and management prior to communication dates, which resulted in positive relations with oil and gas clients.

ANADARKO PETROLEUM CORPORATION, The Woodlands, TX 2002 – 2007
Division Order Analyst/Customer Relations Analyst
Maintained ownership records of producing properties in assigned areas. Analyzed legal changes that impacted minerals & operations and incorporated changes into work process.
* Verified and maintained changes in well interest resulting from transfers of ownership, death, and address changes ensuring oil & gas revenues were paid to most current owner.
* Tracked missing owners successfully clearing $2.0 M of suspended revenue.
* Responded promptly to telephone and written inquires from approximately 15,000 land owners resulting in positive working relations.
* Resolved working and royalty owners division of interest and payment problems.
* Coordinated with approximately 200 employees in Land, Accounting, E&P, Contracts, Records Management and the Legal department to clarify and resolve problems.
* Promoted and maintained positive communications with partners, operators, royalty owners, and brokers within the lower 48 states resulting in well-established relationships.
* Filed correspondence & documentation in a timely manner ensuring accurate internal records.

COMPAQ COMPUTER CORPORATION (Hewlett-Packard Corp.), Houston, TX 1998 - 2001
Executive Customer Relations Associate
Reviewed, analyzed, and researched escalated account inquiries using effective analytical skills when responding to external customers concerning software and hardware service inquiries.
* Served as liaison between technicians, 3rd party vendors and customers within 50 states. Resolved hardware and software related issues daily that resulted in smoother workflow.
* Effectively and efficiently helped to resolve software and hardware related issues for approximately 11,000 customers by issuing replacement parts, new computers and refunds. Resulted in increased customer satisfaction.
* Personally developed, implemented and managed the training of 12 new Customer Service Associates that increased productivity and strong working relations.

EDUCATION
Texas A&M University, College Station, Texas
BA, Human Resource Management,
BS, Psychology

COMPUTER SKILLS
Microsoft Office (Excel, Word)
Tobin Land Suite
Enterprise Land
Documentum
MS Outlook
Excalibur
SharePoint
STS
Microsoft Visual Studio
Vantive

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Brief Description

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B.E Mechanical with 6 years of experience in design field using ProE

Seeking Royalty Owner Relations Position

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Welder ***16 Years Experience***

Sr. Structural Engineer-Ports, Marine & Offshore 8 years experienced, with knowledge of SACS, StaadPro, SAP

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Land/Mining Surveyor

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Sr.Mechanical Engineer having 16 yrs of Experience in Petrochemical, Oil&Gas field

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CEO, COO and Division Manager of general contractor and construction management companies over past 13 years, with experience throughout US. Over 33 years of corporate, project, and field management experience.

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MORE THAN 5 YEARS EXP AS A SAFETY OFFICER IN OIL & GAS CONSTRUCRTION PROJECTS BOTH IN ONSHORE & OFFSHORE

I have worked as development geologist, geophysicist and production geologist. I have worked with seismic data, well log correlation and interpretation; creating and interpreting pressure, GOR, rock properties maps; well interaction analysis.

IAM HAVING THE VERY GOOG ANALYTICAL SKILLS TO SOLVE THE PROBLEM

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