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Resume #81321

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FACILITIES MANAGER
Date of Birth: 02-August-1973
Nationality: South African Citizen
Languages: English & Afrikaans

Profile

Experienced Manager, and an effective leader with excellent interpersonal skills and flair for creativity, with the ability to work to strict deadlines. Adaptable, good sense of humour that enjoys a challenge and enhancing peoples potential using communication skills at all levels.

A highly developed career of 18 years has provided a complete working knowledge of camp & catering practices, procedures and associated administrative functions.

Education, Training & Development

 Currently Purchasing & Supply Chain (Unisa)
 Diploma in Project Management (First Class)
 Grade 12 with full exemption (Paul Erasmus High School)
 Business Management
 Competent Manager
 Leadership & Teamwork
 Margin Protection Principals
 One Minute Manager
 Stock Management
 Merchandising
 Industrial Relations

Computer Software

 Microsoft 2000 / ME / XP/ Vista Editions
 Fidelio IT

International Standards

 ISO 14001
 ISO 9001:2000

Skills Acquired / Achievements

 Nominated Best Camp in Ras Laffan City, State of Qatar2008/9.
 Part of COP Project Ras Laffan City, State of Qatar with 47 million working hours without a lost time injury.

Employment History

1. Fluor Daniels Company promoted to Facilities Manager.

Period: August 2008 till Present
Company: Fluor Daniels Company – Qatar, Middle East
Position: Facilities Manager

Staffing Level

O&M Operation - 120

1 X Expat manager and 2 x Engineers reporting to me.

Services Provided (Scope of Work)

 Full O&M operation in the camp.
 Overseeing sub-contractor and liaising with Client on daily basis.
 General Maintenance of camp 6000 Pax.
 Power Supply for all facilities.
 Preventative maintenance for whole facility.
 Maintenance of all kitchens and catering facilities.
 Audits and Daily/weekly/monthly reports to client.
 Welfare awareness program for all staff.
 Client liaison with main client on daily basis.

Catering Operations - 180

Services Provided (Scope of Work)

 Full catering operation in camp and on site.
 Feeding 3 dinning rooms - Workers, supervisors and managers/owners.
 Total of 5600 pax in Camp daily 2 meals.
 Serving lunches in mess tents on site 6000 pax (2 X Tents)
 Overseeing sub-contractor and liaising with RLIC representative daily.
 Special menus as part of recreation are implemented monthly.
 Welfare awareness program for all staff.
 Client liaison with main client on daily basis.

Duties & Responsibilities

- Overall administration of the Catering.
- Ensure that all services are carried out in compliance with the Quality, Health, and Safety & Environment Management System.
- Managing a team of Supervisors and Managers.
- Responsible for implementing Camp Code of Conduct, Safety Policies and Procedures.
- Develop and maintain a good working relation with client.
- Activities reporting to the Client on a daily basis.
- Regular meetings with Client's Management.
- Hold daily weekly meetings with Supervisors to review operational requirements, achievements and improvements.
- Conduct regular meetings with staff to share mutual concerns, work practices, improvement plans and to communicate policies, standards, objectives and other helpful information.
- Ensure that all the services are carried out as per the Contract and Client's specification and standard by sub-contractor
- Plan, organize and control operation in a professional manner ensuring prompt, efficient and quality service to the Clients.
- Achieve excellence in all areas of service ensuring compliance with recognized standards.
- Set objectives and ensure that all the departments are performing within the Scope of work achieving excellence in service.
- Ensure that functional heads are well informed about contractual obligations in their given areas of activities.
- Liaise with Client's Representative on-site to receive feedback on the services provided.
- Inspect all areas of operation regularly to ensure compliance with Client's standards and procedures.
- Keep constant touch with the Client's Representative to forecast increase or decrease in the residents and to inform the concerned functions accordingly.
- Ensure that correct procedures are maintained for smooth handling over of shifts (when applicable)
- Identify staff training needs and initiate training process in co-ordination with supervisors. Monitor and supervise on-the-job training process on location as per training guidelines and procedures. Ensure to keep up to date records of all training, both on-the-job and off-the-job.
- Handle complaints/suggestions from Client with positive attitude, sincerity and promptness.
- Conducting Camp Satisfaction Surveys.

Others
- Hygiene & Quality Co-ordination
- Health & Safety Awareness
- Asset & Stock Control
- Risk Management
2. Joined Fluor Daniels Company as a Catering Manager on 17th December, 2007.

Period: December, 2007 to present
Company: Fluor Daniels Company – Qatar, Middle East
Position: Catering Manager

Staffing Level
Catering Operations - 180

Services Provided (Scope of Work)

 Full catering operation in camp and on site.
 Feeding 3 dinning rooms - Workers, supervisors and managers/owners.
 Total of 5600 pax on site daily 3 meals.
 Serving lunches in mess tents on site 5000 pax (2 X Tents)
 Overseeing sub-contractor and liaising with RLIC representative daily.
 Special menus as part of recreation are implemented monthly.
 Welfare awareness program for all staff.
 Client liaison with main client on daily basis.

Duties & Responsibilities

- Overall administration of the Catering.
- Ensure that all services are carried out in compliance with the Quality, Health, and Safety & Environment Management System.
- Managing a team of Supervisors and Managers.
- Responsible for implementing Camp Code of Conduct, Safety Policies and Procedures.
- Develop and maintain a good working relation with client.
- Activities reporting to the Client on a daily basis.
- Regular meetings with Client's Management.
- Hold daily weekly meetings with Supervisors to review operational requirements, achievements and improvements.
- Conduct regular meetings with staff to share mutual concerns, work practices, improvement plans and to communicate policies, standards, objectives and other helpful information.
- Ensure that all the services are carried out as per the Contract and Client's specification and standard by sub-contractor
- Plan, organize and control operation in a professional manner ensuring prompt, efficient and quality service to the Clients.
- Achieve excellence in all areas of service ensuring compliance with recognized standards.
- Set objectives and ensure that all the departments are performing within the Scope of work achieving excellence in service.
- Ensure that functional heads are well informed about contractual obligations in their given areas of activities.
- Liaise with Client's Representative on-site to receive feedback on the services provided.
- Inspect all areas of operation regularly to ensure compliance with Client's standards and procedures.
- Keep constant touch with the Client's Representative to forecast increase or decrease in the residents and to inform the concerned functions accordingly.
- Ensure that correct procedures are maintained for smooth handling over of shifts (when applicable)
- Identify staff training needs and initiate training process in co-ordination with supervisors. Monitor and supervise on-the-job training process on location as per training guidelines and procedures. Ensure to keep up to date records of all training, both on-the-job and off-the-job.
- Handle complaints/suggestions from Client with positive attitude, sincerity and promptness.
- Conducting Camp Satisfaction Surveys.

Others
- Hygiene & Quality Co-ordination
- Health & Safety Awareness
- Asset & Stock Control
- Risk Management
3. Joined Independent Site Services Company as a Consultant for their Operations & Maintenance Project on 4th August, 2007.

Period: August, 2007 to November, 2007
Company: Independent Site Services Company – DRC, Africa
Position: Project Manager (Operations & Maintenance Management)

Staffing Level
Camp Operations and Maintenance Services - 230
Security - 45

Services Provided (Scope of Work)

 Full Camp Administration, booking in/out residents 6000 pax
 All Services including purchases, transport, storage & preparation
 Cleaning, Janitorial and General Housekeeping
 Laundry Operations, collection and distribution services
 Pest control, ground keeping, etc...
 Barber Services
 Purchase, transportation and warehousing of all camp supplies
 Management and operation of the recreation area, including 6 Bars, Sport fields, Games Rooms, Gymnasiums, Internet café's etc..
 Maintenance of Accommodation Camp up to 6,000 occupants.
 Waste Collection & Disposal

Duties & Responsibilities

- Overall administration of the Camp.
- Ensure that all services are carried out in compliance with the Quality, Health, and Safety & Environment Management System.
- Managing a team of Recreation Attendants.
- Responsible for implementing Camp Code of Conduct, Safety Policies and Procedures.
- Develop and maintain a good working relation with client.
- Activities reporting to the Client on a daily basis.
- Regular meetings with Client's Management.
- Hold daily weekly meetings with Supervisors to review operational requirements, achievements and improvements.
- Conduct regular meetings with staff to share mutual concerns, work practices, improvement plans and to communicate policies, standards, objectives and other helpful information.
- Ensure that all staffs are well aware of their duties and responsibilities.
- Ensure that all the services are carried out as per the Contract and Client's specification and standard.
- Plan, organize and control operation in a professional manner ensuring prompt, efficient and quality service to the Clients.
- Achieve excellence in all areas of service ensuring compliance with recognized standards.
- Set objectives and ensure that all the departments are performing within the Scope of work achieving excellence in service.
- Ensure that functional heads are well informed about contractual obligations in their given areas of activities.
- Liaise with Client's Representative on-site to receive feedback on the services provided.
- Inspect all areas of operation regularly to ensure compliance with Client's standards and procedures.
- Keep constant touch with the Client's Representative to forecast increase or decrease in the residents and to inform the concerned functions accordingly.
- Ensure that correct procedures are maintained for smooth handling over of shifts (when applicable)
- Monitor staffing level regularly. Prepare vacation, succession and replacement plan for key personnel in consultation with the HR Department.
- Identify staff training needs and initiate training process in co-ordination with supervisors. Monitor and supervise on-the-job training process on location as per training guidelines and procedures. Ensure to keep up to date records of all training, both on-the-job and off-the-job.
- Handle complaints/suggestions from Client with positive attitude, sincerity and promptness.
- Conducting Camp Satisfaction Surveys.

Others
- Hygiene & Quality Co-ordination
- Employing Staff for key positions
- Staff Training
- Health & Safety Awareness
- Asset & Stock Control
- Risk Management

4. Joined Teyseer Services Company/Universal Sodexho as a Project Manager for Operations & Maintenance Project on 16th February, 2007.

Period: February, 2007 to July, 2007
Company: Teyseer Services/Universal Sodexho – Qatar
Position: Project Manager (Operations & Maintenance Management)

Worked with M/s. Teyseer Services Company/Universal Sodexho, Qatar as a Project Manager for Operations & Maintenance Projects

Staffing Level
Camp Operations and Maintenance Services - 178
Security - 45

5 Period: August 07, 2006 to January 2007
Company: Pitseng Catering Services – South Africa
Position: Project Manager (Catering & Camp Management)

Worked with M/s. Pitseng Catering Services, South Africa as a Project Manager.

Staffing Level
Camp Management & Catering Services - 90
Facilities & Camp Maintenance - 45

6 Period: March 1, 2006 to August 6, 2006
Company: Reactequip – South Africa
Position: Operations Manager

Worked with M/s. Reactequip, South Africa as an Operations Manager for a period of six (6) months.

7 Period: April 1, 2005 to February 28, 2006
Company: Compass Group EUREST – Iraq & Kuwait
Position: Logistics Manager - Habbaniyah Camp

Worked with M/s. Compass Group EUREST as a Logistics Manager from April 1, 2005 to 28th February, 2006 at its Contract with US Army at Habbaniyah Camp at Felluja, Iraq.

Number of Residents at the Camp: 8000 American &7500 Iraqi Soldiers
Customer Nationalities: American, Pilipino, Indian & Iraqi

8 Period: September 11, 2004 to March 31, 2005
Company: Compass Group EUREST – Iraq & Kuwait
Position: Logistics Manager – Al Kasik Camp

Worked with M/s. Compass Group EUREST as a Logistics Manager from September 11, 2004 to March 31, 2005 at its Contract with US Army at Al Kasik Camp at Mosul, Iraq.

Number of Residents at the Camp: 8000 American & 6000 Iraqi Soldiers
Customer Nationalities: American, Pilipino, Indian & Iraqi

9 Period: April 01, 2002 to September 10, 2004
Company: Reactequip – South Africa
Position: Operations Manager

10Period: June 20, 2001 to March 31, 2002
Company: Compass Group EUREST/SHRM - Luanda
Position: Shipchandling / Logistics Manager.

Worked with M/s. Compass Group EUREST/SHRM - Luanda as a Shipchandling / Logistics Manager from June 10, 2001 to March 31, 2002 at it's Offshore Operations at Luanda.

11 Period: January 27, 1993 to June 19, 2001
Company: INLAND Group of Companies – South Africa a. KKS Inland – Gold Reef City Casino
(May 21, 2001 to June 19, 2001)
Position: Project Manager

2 X Catering Managers
60 Kitchen Staff Members
2 X Cleaning Managers
25 Cleaning Staff Members b. Fedics Inland – Carnival City
(August 1, 1999 to May 20, 2001)
Position: Warehouse, Purchasing & Receiving Manager

29 Staff Members

Also responsible for all Fast Food Accounts to Fedics and liaison to all Fast Food Clients – Kentucky, Sausage Saloon, Squires Take Away, Anat Schwarmas, etc..

c. Fedics Inland – Rothmans International
(September 1, 1996 to July 31, 1997)
Position: Catering Manager
Additional Responsibility: Health & Safety Representative

25 Staff Members d. Fedics Inland – Nelspruit Private Hospital
(April 1, 1996 to August 31, 1996)
Position: Catering Manager

36 staff Members e. Fedics Inland – Sasol Secunda
(January 1, 1996 to March 30, 1996)
Position: Senior Catering Manager on-site

105 staff Members
4 X Catering Managers
2 X Cleaning Managers f. Fedics Inland – Sasol Secunda
(May 1, 1995 to December 31, 1995)
Position: Catering Manager in Main Kitchen

80 staff Members g. Fedics Inland – Rand Afrikaans University – "C" Complex
(January 27, 1994 to April 30, 1995)
Position: Assistant Catering Manager

40 staff Members

12000 Students
250 Staff Members h. Fedics Inland – Rand Afrikaans University – "B" Complex
(January 27, 1993 to April 30, 2004)
Position: Assistant Catering Manager

30 staff Members

8000 Students
200 Staff Members i. Fedics Inland – Sasol 2 & 3 - Secunda
(December 25, 1992 to January 27, 1993)
Position: Shift Leader

80 staff Members

Customers: 4500 Workers

12 Period: January 24, 1992 to December 24, 1992
Company: SADF (National Service)
Position: Shift Leader

Worked with M/s. SA Defense Force as a Shift Leader from January 24, 1992 to December 24, 1992 at Catering School, Voortrekkerhoogte.

22 staff Members

3 Canteens (Officers, Under Officers & Troops)

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