Resume - Over fifteen years experience as Certified Business Continuity Professional with...

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Resume #82894

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Professional Summary
Highly motivated Business Continuity Professional, Project Leader and Technical Writer with over 10 years experience where I successfully led projects which required the creation of technical and non technical documents, "How-to" materials, training materials, etc.
* Strong interpersonal and communication skills, combined with leadership and organizational skills resulted in a proven track record of success in a matrix team environment.
* Led the creation and facilitation of organization, divisional and corporate Business Continuity Plans for global internal as well as external clients, which included ten years of leading monthly training classes.
* Led, reviewed and audited medium to large, complex projects for Fortune 500 companies.
* Certified Business Continuity Professional through the Disaster Recovery Institute International (DRII). Knowledge of industry standards from organizations and publications like DRII, BCI, DRJ, CPM, vendors like Sungard, Iron Mountain, Belfor, etc. and government laws and regulations like Sarbanes-Oxley.
* Skilled in MS Office: Word, Excel, PowerPoint, Visio, Outlook, MS Share Point, MS Project and MS MapPoint. Exposure to ITIL methodology and MS Access. Worked in CMMI Level 3 environment.

Professional Experience
Electronic Data Systems (EDS), Herndon, Va. 1985 - 2008

Business Planning Consultant (2002 – 2008)
Project Manager and Business Continuity Planner: Created a business continuity methodology and common process, procedures and templates for all levels of the organization for internal and external clients, globally.
* Business Continuity Subject Matter Expert for the Application Services Division's Business Continuity Program. Collaborated with other EDS division business continuity leaders to create common and reusable process, procedures, and templates at the corporate level. Maintained Business Continuity web sites.
* Programme Leader for EDS's world-wide Application Services Division. Created Business Continuity Plans for over 80 non-data center locations. The budget was over $9.5 million.
* Created "How-to" documents, training materials, setup and led meetings that included but were not limited to training personnel on how to complete and exercise Business Continuity Plans multiple times each month for ten years.
* Project Leader for Fortune 500 clients in the telecommunications and web hosting arenas, responsible for creating and updating business continuity and disaster recovery plans.

Information Specialist (1996 – 2002)
Project leader: Led projects that were larger and more complex in nature in the range of one million dollars to three and a quarter million dollars. Subject Matter Expert for Configuration Management involved in investigating and proposing an automated system. Quality Assurance Auditor involved in creating audit questions and performing audits on projects.
* Led United States geography of Application Services Division: Created Business Continuity Plans for over 36 non-data center locations. The budget was over $3.25 million:
o Created common and reusable process, procedures, and templates for the Application Services Division's Business Continuity Program.
* Created and maintained a corporate emergency communication process, training documentation and the corporate emergency communication web site, and trained leadership on the process to implement the corporate emergency communication process. Participated in corporate exercises and real life disaster calls.

* Led a consolidation of two work-order systems into one common corporate system and managed Y2K projects for manufacturing organizations. Budget for each project was approximately $1 million. Responsibilities included:
o Completed project management activities like identifying all programs and jobs to convert, creating and maintaining an overall project plan, workbook, establishing project standards and change control procedures, developed and implemented user acceptance planning and signoff documentation, communicated project status to clients and support teams in three states and four cities, etc.
o Created training materials and trained inexperienced team members on job control language.

Configuration Management Subject Matter Expert
* Investigated configuration management platforms and made recommendations to senior leaders on the best platform.
* Developed configuration management training plan and program that was used to implement configuration management across all organization-led projects.

Subject Matter Expert for Quality Assurance Auditor:
* Developed training plan and program that would be used to implement configuration management across all organization-led projects.
* Reviewed existing project in order to ensure proper use of processes necessary to get organization to SEI – CMMI - Level 3.

Systems Engineer (1985 – 1995)
Production Support specialist for manufacturing organizations spread throughout United States. Resolved production problems in multiple generation languages, completed customer service requests, worked on small projects and trained backup personnel on roles and responsibilities of production support.
* Led projects in $100,000 range that included but were not limited to Costing Systems, Customer Assistant Center, Disaster Recovery, Labor Distribution System, Materials Management System, Ordering and Shipping Interface Schedule, PSIC, Project Management System, Tool and Equipment System.
* Wrote functional specifications, coded in PL1/IMS/Batch programs, Job Control Language, developed User Acceptance Testing and sign-off procedures, etc.

Education
Bachelors of Business Administration, Finance, University of Toledo, Toledo, Ohio

Professional Development
Project Management and Leadership, EDS
Project Management training through Project Management Institute at EDS, Amherst, N.Y.
Certified Business Continuity Professional (CBCP) since 1999, Disaster Recovery Institute International (DRII)
Certified Computer Programmer, State University of New York at Buffalo, Buffalo, N.Y.

Technical Skills
Computer languages: Assembler, Cobol, HTML, IMS, JCL, Model 204, Pl/1, VSAM, Relational Database design

Memberships
Upper New York Business Continuity Planners - An alternate board member and nominations coordinator for three years until 2006.

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