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Career Objective: Industrial Technical Sales / Technical Service Representative / Inbound-Outbound Customer Service / Sales Coordinator / Sales Support / International Sales / Outside Sales / Account Executive / Sales Management / Purchasing / Procurement / Buyer.
Personal: Non-smoker, excellent health, born and raised U.S. citizen.
Experience: Call Center – 18 months
Retail - 6 years
Restaurant: Waiter / Server - 9 years
Restaurant: Bartender / Waiter – 2 years
Restaurant: Quick Service / Fast Food Management – 2 years
Industrial Sales – 9-1/2 years plus
Purchasing / Materials Management (Oilfield) – 4 years plus
November 17, 2008 to Present – 24/7 Houston Based WorldWide Sales / Houston Stocking Valve Manufacturer's
Master Distributor / Valve Broker, Petro-Valve Inc., 11248 East Hardy St., Houston, Texas, 77093
(www.petrovalve.com). Industrial / Commodity Valves, (primarily API 594, 599, 600, 602, 606, 608, 609, including ButterFly, Plug, some High Pressure & Multi-Port Valves, Pressure Seal Valves, "Y" Pattern – Angle
Pattern Globe Valves, Cast Iron-Ductile Iron-Bronze Valves all to ANSI, ASME, ASTM standards), (ie:
CraneValve, Flowserve, Powell Valve, NIBCO Valve product and others), Valve Sales, Valve Actuation, Valve
Modification, Valve Sourcing,
* Night Shift Technical Inside Sales / Customer Service / Project Quotations / Valve (Spanish) Translations / Customer Marketing Database Management. Full Time, permanent, salaried position with full benefits, 401(k) and, bonus commission.
January 2, 2002 to November 11, 2008 (6 years) – Houston Restaurant / Private Club Business, (complete restaurant work history available).
* Full Time / Part Time / Temporary / Seasonal / positions for different Houston concepts / venues as a; Bartender, Waiter.
February 26, 2001 to November 30, 2001 (9 months) – Valve Manufacturer, Newmans Inc. / Newco - OIC Valves,
1300 Gazin Street, Houston, Texas, 77020, (www.newcovalves.com), subsidiary of Precision Cast Parts Corporation
(PCP-NYSE), (www.precast.com). Newmans Inc. – A PCC Compnay, division of PCC Flow Technology Industrial Valve
(continued page two)
(Newmans Inc – continued)
& Controls Group. ISO 9001 manufacturer of API 600 & 602 Gate – Globe – Check Valves and, API 6D Floating Ball
Valves in standard alloy and stainless steel materials. An established manufacturer for over fifty (50) years producing valves in eleven (11) countries and marketing products on a global basis.
* International Salesman – Technical Inside Sales, Valves. Full time, permanent, salaried position with full benefits, 401 (k) and bonus commission. Totally computerized electronic office complete with
Microsoft Word, Excel, Outlook 2000 "e" mail, IBM AS400 midrange operation converted (May
2001) to an Oracle / Citrix system, (included Oracle individualized formal "hands – on" training).
Assigned to the Middle East and South African Accounts. ISO training / ISO 9001 Newman's orientation May 2001. September 1998 to February 25, 2001 (2-1/2 years) – Houston Restaurant Business.
* Full Time / Part Time / Temporary / Seasonal / positions for different Houston concepts / venues as a; Manager, Bartender, Waiter.
September 1997 to August 1998 (12 months) Manpower International Inc., Temporary Placement Agency, Full time with benefits, Telecommunications Inbound Call Center assignments:
(1) January 1998 to August 1998 (8 months) – State-of-the-art nationwide totally computerized call center/enterprise service center. Wang Global / I-net Inc. assignment: I Net Inc. – subsidiary of Wang Global, computer network management – desktop integration – client server technology, (March 1998 announced strategic alliance service company with Microsoft). Duties: Nationwide pre-sales/customer service/inbound teleservicing for the Hugest Electronics contract – Direct PC/Direct Duo; satellite based individualized internet download service for the continental U.S., use of individual desktop Pentium windows based computers, laser printers, "E" mail, large on line relational database program. Extensive on the job Internet (T1-1.44 mpbs line) exposure.
(2) Sept. 1997 to December 1997 (4 months) – State of the Art inbound nationwide totally computerized call center. GTE, (Today - Verizon Wireless), Wireless assignment. Cellular telecommunications/internet provider/local "B" cellular carrier.
October 1995 to September 1997 (22 months) – Temporary/Seasonal Full Time employment, Houston, Texas.
(1) August 1997 to September 1997 (1 month) – The Olive Garden Restaurant, Sharpstown, Italian theme nationwide family restaurant chain, (part of Darden Restaurants owned by General Foods). Duties: Full time rotating schedule waiter/server. Totally computerized (touch screen) wait staff stations complete with: Teleserve credit card machines, full service bar, seating/reservation hosts, lunch & dinner menus.
(continued page three)
Temporay / Seasonal Full Time employment Houston – continued)
(2) December 1996 to July 1997 (7 months) – Foley's – Sharpstown Center, retail department store chain, (part of the May Corporation). Full time rotating schedule guaranteed sales draw (base) against commission sales –men's suits. Duties: computerized cash register operations, clothes fittings, special orders, returns, exchanges, retail credit service. (Foley's out of business in Houston approx since 2006).
(3) July 1996 to October 1996 (2-1/2 months), Morris Compressor Supply Inc., 12312 Milby St., Houston, Texas 77023. ISO 9002 OEM Manufacturer of large reciprocating compressor cylinder rod packings and rings (wipers), engine valves and seats. Duties: Customer Service/Inside Sales, use of windows based ring sizing computer program, cross-referencing to other manufacturers' technical manuals, interaction with shipping-shop floor/production and other company branch locations.
(4) March 1996 to July 1996 (5 months), Universal Auto Radiator Inc., 3552 Yale, Houston, Texas 77018. Houston branch location of Pittsburgh headquarter based OEM auto parts manufacturer specializing in automotive radiators, radiator cores and air conditioning parts sold nationwide to automotive wholesalers, jobbers and commercial garages. Duties: Customer Service/Inside Sales/Shipping-Receiving/Delivery Routing-coordination. Use of Bilingual skills (English/Spanish) in daily sales function.
(5) October 1995 to March 1996 (6 months), Autozone Corporation, auto parts retailer. Houston inbound call center (this Houston call center closed operations November 1996). Totally computerized telecommunications multi-state (via satellite) Houston call center. Duties: Full time Rotating Schedule Customer Service/Pre-Sales Of Retail Auto Parts, Bilingual: English/Spanish Que.
June 1994 to June 1995 (12 months) – Steel – Metals Service – Distribution Center / Metals Broker. National Specialty Alloys Inc. (NSA), 1320 Upland, Houston, Texas 77043 (www.nationalspecialty.com), Houston headquarter location. International Sales Department. National, three (3) multi-location PC Novell Network computer linked facilities for primary certifiable stainless steel, nickel high temp and special/exotic alloy materials. Pump shafting (PSQ) custom shafts, (outside contracting of secondary machining; precision grinding, bar turning, polishing, calibrating, shearing, plasma cutting, stress relieving, plating, trepaning, boring and production saw cutting); round bar, flat bar, square and hex bar, angle. Sourcing/Sales of metals (ferrous and non ferrous); castings, forgings, billet, pipe, tubing, plate, sheet/coil, tool steels, structurals, flanges, fittings and other fabricated metal forms, all adhering to ASTM standards. Totally computerized (Consultant Serviced) Novell Network computer system, including laser printers, electronic "E" mail, labeler, desktop faxing capability (fax modem); complete with individual computer units per each salesman with respective sales contact management program.
* International Salesman - Metals. Full Time, permanent, salaried position with full benefits, 401 (k) and bonus commission.
January 1993 to October 1993 (10 months) – Valve Manufacturer's Master Distributor/Valve Manufacturer. Zidell Valve Corporation, 10410 Papalote Street, Suite 190, Houston, Texas 77041 (wwwglobalflowtech.com), (company Re-named and Re-organized as Zytech in 2001 subsequently Re-named and Re-organized as Global Flow Technologies in 2008 – Re-located to Stafford, Texas). Houston headquarters location, International Sales Department. National – eight (8) multi-location computer linked regional warehouses; with separate manufacturing plant sites for one (1) product line in Houston, Texas, other manufacturing plants in Italy, Czechoslovakia, Romania, Taiwan, China and Japan. API 600 cast steel/cast alloy-wedge gate, globe and swing check valves. API 602 and 606 forged steel valves, API 6D monogrammed side and top entry through conduit trunnion mounted ball valves, API 608 floating metal ball valves, all to API 591 quality assurance guidelines with testing to API 598. Qualified as an API Q1 approved vendor, moving towards ISO 9001 & 9002 by January 1994. Forged steel fittings and flanges, forged globe valves, bronze and cast iron gate, globe, lift-swing ball-check valves. Other applicable standards: API 603, MSS-SP-55, Nace MR 0175, API 607, API 6FA etc. Modifications and Actuation for valves.
* International Salesman: Technical Inside / Outside Sales of valves, fittings and flanges. Full time, permanent, salaried postion with full benefits, 401 (k) – and bonus commission. (continued page four)
(.
April 1991 to December 1992 (18 months) – Valve manufacturer, Lanzagorta International – F.I.P. Inc. – the Walworth Company, 10190 Harwin Drive, Houston, Texas 77036 – Houston headquarter International Sales office for Mexican based manufacturer of oilfield equipment/API valves – Wellheads / Industrial Valves, (company since Sold Re-located / Re-organized as the Walworth Company in Stafford, Texas).
* Customer Service Representative / Inside Sales / Assistant to Product Line Manager.
August 1990 to March 1991 (8 months) – Hydraulics / Pneumatics Distributor, (applications – engineering multi-branch regional stocking manufacturers distributor). Industrial Air and Hydraulics, 12311 Amelia Drive, Houston, Texas 77045, (company out of business in Houston since – 1991). Hydraulic/pneumatic: Valves – pumps – motors – cylinders – parts – fluid power components. Totally computerized operation – IBM mainframe.
* Commissioned Inside Salesman.
October 1989 to August 1990 (11 months) – Valve/Instrumentation Manufacturer's Representative / Manufacturer. Groth Corporation, 1202 Hahlo St., Houston, Texas 77020 (www.grothcorp.com). Pressure Relief specialists – Valves and Instrumentation. Specialized market segment to: Petroleum/Petrochemical process plants, Engineering & Contracting firms, OEM's: U.S. Regional, U.S. national and U.S. domestic sales for export (company since Re-located / Re-organized as Groth Corporation in Stafford, Texas).
* June 1990 to August 1990, Commissioned Inside Salesman, Manufacturing Division: API 2000 atmospheric tank storage breather vent valves, process line flame arresters, digester gas equipment, level control switch capcitance displacers.
* October 1989 to June 1990, Quotations Analyst new products manufacturers representative division: API 520, 521, 526, and 427 pressure relief safety valves/instrumentation – Promoted to commissioned inside sales manufacturing division in eight (8) months, June 1990.
January 1982 to August 1988 (Six (6) plus years) – Oil Production Company – overseas. (P.D.V.S.A.), formerly Lagoven S.A., Production affiliate to the Venezuelan State Oil Co., P.D.V.S.A., South America (www.pdvsa.com) Lagoven, formerly the Creole Petroleum Oil Corporation, the Venezuelan operating division of Esso Oil. Lagoven part of a large integrated Oil company with refining, marketing, purchasing worldwide; drilling, production, and exploration in Venezuela – South America. (Lagoven S.A. re-organized and absorbed with other Venezuelan operating affiliates in early 1998).
* November 1987 to August 1988 (10 months physically in Venezuela). Lagoven Project assignment to Caracas headquarters, Materials Department Warehouse Analyst for continued development and August 1988 start-up on new updated department mainframe computer system; system dealing with information control and administration of said departments daily transactional load. (continued page five)
(Oil Production Company – continued)
* June 1987 to November 1987, (6 months physically in Venezuela). Lagoven Materials department, Western Operating Field Division, Lake Maracaibo. Assigned to the planning and inventory controls section as materials analyst for API oilfield tubular goods (OCTG) and API oilfield production equipment, (MRP: Materials Requirement Planning).
April 1984 to April 1985, (12 months physically in Venezuela). Lagoven transfer from eastern field division to Caracas Materials Department Headquarters to continue International Purchasing function for the then developing and project approaching deadline concerned with the pipeline-storage-alternate fuel supply (SCADA) system, pipelining from Venezuela's central coastal area to the Caracas metropolitan area. At conclusion of participation in said project, April 1985, awarded full two (2) year company scholarship to pursue technical studies in oil & gas, Kilgore College, Kilgore, Texas (1985-1987).
* January 1982 to April 1984, (24 months physically in Venezuela). Lagoven Materials Department, Eastern Division, (Administrative center for the then developing Orinoco River extra heavy crude oilfield; 1983 total international disbursements at 35 million U.S.D.). Duties: purchasing/field coordination, (MRO: Maintenance, Repair & Operations) of oilfield, construction, community infrastructure materials to affiliates in Houston, Texas and the Hague in Holland. Through-out 1983-1984 assigned repeatedly to international purchasing function at Lagoven Caracas headquarters, culminating in 1984 transfer to same.
November 1978 to May 1981 (2-1/2 years) –Industrial Supply Distributor / Re-Seller. Houston Tool and Hoist Company, 1401 Boyles St., Houston, Texas 77020 (www.houstontool.com).
* January 1979 to May 1981, Industrial Inside Sales/Assistant to President. personnel.
November 1978 to January 1979, Warehouseman/Shipping & Receiving.
EDUCATION:
* Houston Community College – Houston, Texas. Evening Part-time courses in PC-IBM compatible commercial business application software, (MS-DOS, LOTUS, dBase, WordPerfect), courses in typing.
* San Jacinto College Central – Pasadena, Texas. Evening part-time courses in instrumentation/valves.
* Hobart School of Welding Technology – Troy, Ohio. Full-time "hands on courses" which included: welding technology and blueprint reading, oxyacetylene welding and cutting, basic & advanced shielded metal arc welding
(continued page six)
(Education – continued)
(stick). Student member AWS, ASNT.
* Kilgore College - Kilgore, Texas (East Texas Oilfield). Graduated, Dean's List, Associate of Applied Science, (A.A.S.), Technically oriented oilfield oil production program, Oil & Gas technology. Student member SPE, NACE, ISA.
* Houston Community College – Houston, Texas. Evening part-time Associate Degree program in Commercial Transportation, Distribution and International Trade, (course program within sales and marketing department). Thirty (30) credits completed towards a sixty (60) credit degree program. Reason for interrupting studies, offered and accepted an overseas oilfield position.
* The City College of the City University of New York (C.C.N.Y.). Graduated Bachelor of Arts (B.A.) – Liberal Arts/Humanities – concentration, (major), English & American Literature, Full four (4) year university degree.
* Saint Francis Preparatory High School, Private-Catholic-college prep academic high school, Brooklyn, N.Y.C., New York, Graduated with fully accredited high school diploma (humanities concentration).
GENERAL
* Supervisor – Food Service for the United States Military, KBR / Halliburton, Overseas Assignment - IRAQ (2004).
* Fluent in Spanish as a second language: read, write and speak; constantly practiced throughout career.
* Computer Literate - Wang Global Certified, ie: Microsoft Word, Excel, Access, Powerpoint, Windows, email, internet, Microsoft Outlook 2003.
* Travel experience throughout the U.S. northeast, Midwest, south and southwest, (the latter two being oil industry related).
* *
Salary: Negotiable
References attached
Updated June 2009.
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