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OBJECTIVE

Seeking short to long-term contract/permanent roles within consulting, public or private sector organizations working with business and technical staff to implement management and staff's business requirements into software application. The ideal client has a structured information systems (IS) development lifecycle and seeks to mature their software capabilities.

SUMMARY

- Project Management Extension Certificate, Mount Royal College, Calgary, 2009
Courses completed:
Project Management an Overview, Project Scope and Integration Management
Project Time and Cost Management, Project Quality Management,
Project Risk Management, Project Procurement Management

- Master of Science in Total Quality Management University of the Punjab, Lahore, 2004
(Evaluated by IQAS, Edmonton, as equivalent to Canadian Bachelor of Science degree in Total Quality Management)
- Certificate in Business Administration and Technology Management, Florence, 1993
- Master of Science in Information Technology, University of Brussels, Brussels, 1991
(Evaluated by IQAS, Edmonton, as equivalent to Canadian Master of Science degree in Information Technology)

- 10 years experience working on full life cycle of project management of custom built software delivery projects, Head of IS, managing BA team, and Information Systems Specialists in Electricity department, telecom sector

- 5 years Business Analysis and Modeling experience supporting information systems development in electricity department, public health engineering and education sector

- 6 years experience working with multicultural people on various software development projects
- 8 years experience in curriculum development, mentoring, coaching, and motivating professionals
- 11 years experience writing different business plan and proposals, delivering seminars, training and project presentations to management in power generation and distribution department, consulting client, and writing technical articles, reports in educational environment
- 3 years experience of conducting AS-IS study, business analysis and design, supporting information systems development project in Waterfall and Agile environment
- 3 years experiences of gap analysis, measuring work activities through mapping business process, rules and procedures resource follow, to gain insight into activity target and systems requirements.
- 6 years of experience with Microsoft Office Suit
- 7 years experience and solid understanding of SDLC
- PMP Certification in progress
- Member of CIPS (Canadian Information Processing Society) and IIBA
- More than 5 years experience of utilities industry

Developed information technology (IT) Center of Excellence in private and public sector organizations. Committed to implement on-site business requirements for systems upgrade and converting the legacy system databases. Specializing in working with technical staff to create, interpret, and implement business requirements into technical specifications. Effective communication and accurate reporting manages technical expectations and streamlines development lifecycle

SKILL SETS

Expert
Business Supply Chain Analysis
MS Word,
Power Point,
MS Project,
MS Visio,

ADVANCED
ISO 9000, Capabilities Maturity Model (CMM)
Business Process Re-engineering
Quality Management
Project Management
Prototyping
Gap Analysis
Joint Application Development (JAD) Sessions, Training
SWOT Analysis
Business Process Modeling
Water Fall Methodology

FAMILIAR
ORACLE 7
USE CASES
Modula-2
C++
SQL
ITIL
IIBA Processes and standard
Agile methodology

EXPERIENCE

April 2009 - June 2009 Subject Matter Expert: e-Project Management (contract) - Southern Alberta Institute of Technology (SAIT), Calgary, Canada
* Developing EPM Course outline, learning design and description for undergraduate students.
* Designing and verifying course outcome alignment
* Exploring teaching strategies and the development of lesson plans
* Developing facilities, technologies and tools plan

On call- IBM/LOBLAW/Bank Scotia Projects, Calgary, Canada
* Worked with IBM technical team as a member on LOBLAW and IBM/Bank Scotia Retro-fit Projects, that is the replacement of Point of Sale (POS) Systems with new one,
* Installation of new e-learning Systems on different client sites

September 2001 to March 2008 Head of Information Systems /Visiting Faculty
IT Cares / Institute of Management Sciences
(A division of The OutdoorFactory / ARDEN Engineering)
* Provided strategic leadership, direction and technical input in organizational IT Strategy, and business plans
* Conceptualized, developed, maintained and implemented strategic plans for the effective and efficient development and management of the centralized information resources to support current and long-term organizational decision-making and business evolutions.
* Conducted As – IS Study of various public and private sector organizations, and recommended changes in the structure of Information Systems department, proposed improvements to procedures, methods and systems like Human Resource, and Property Management, Assured quality to increase customer satisfaction.
* Provided technical input in E-marketing and Business Process Re-engineering. Coordinated team efforts on Information Systems development projects CRM and SCM.
* Developed, reviewed and updated project deliverables, including but not limited to Feasibility studies, Business, Functional, Technical, and Operational requirements
* Formulated MIS and business strategies in alignment with strategic goals
* Established long-term relationships and signed various business agreements with local as well as international partners to market their products in the region.
* Delivered lectures on MIS, Information System Analysis and Design, Total Quality Management to BBA, MBA and MCS students at the Institute of Management Sciences and the University of the Punjab.

October 1998 to August 2001 Head of Information System Division
Management Information System Specialist, PRWSSP/ National Drainage Program (NDP) Projects, Water and Power Development Authority (WAPDA) -Lahore [(World Bank, Asian Development Bank Funded Projects)}
* Supervised activities carried out in planning & development of Information System (IS) and conducted training of employees
* Identified and documented the information requirements for Property Management System (PMS), Human Resource Information System Module
* Managed and coordinated BA team efforts in system development life cycle
* Developed Information System Strategy and Master Plan as a deliverable
* Developed scope of work, organizational structure of Information Systems Unit (BA-Center of Excellence) within NDP-PMO -WAPDA water wing

July 1994 to June 1997 – Lab Engineer /Research Associate - Ghulam Ishaq Khan (GIK) Institute of Engineering Sciences and Technology, (Faculty of Computer Sciences), Topi
* Provided support in establishing scope, structure of MIS department at GIKI.
* Assisted faculty in teaching various courses like software engineering, system analysis and design, data communication and networks
* Established center of software engineering and information systems at GIKI

LANGUAGES
English, Dutch, Urdu, Punjabi and Hindi

REFERENCES
Available as per request

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