Resume - Quality Management Specialist

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Resume #87970

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CAREER OBJECTIVES
To act as catalyst to change for organization on achieving business goals and objectives.
To create knowledge based organization by initiating quality awareness, leadership and team-building programs.
To lead organization towards business excellence by introducing systematic and practical approach through Total Quality Management.

WORK EXPERIENCE

January 2009 – current (contracts basis)
HANNAM VISION Holdings (M) Sdn Bhd - Associate Consultant
Assist Client to establish ISO 9001 / Total Quality Management processes and documentation by developing, maintaining, and improve Quality Management system. Work with Client on improving process and system implementation
Achievements
1.Successfully lead certification of ISO9000: 2000 for the States Municipality Council

March 2007 to December 2008 (contracts ended)
CYPARK Services, Middle East - Quality Manager
Lead the organization on setting up the Corporate Management System that integrates quality, safety and environmental management. Responsibilities include establishing policies and procedures. Assisted Project Directors / Project Managers on managing projects and monitoring compliance of its objectives with focus on cost, time and quality. Responsibilities also include measures to project performance via quality audits. Involved in vendor / suppliers' assessment and development programs. Liaised with Clients and their representatives eg. Consultants, Architects and Engineers. Provided quality awareness through mentoring and coaching programs. Initiated project post mortem for future project / company improvement.
Achievements
1.Successfully implemented the integrated ISO9001, ISO14001and OHSAS18001 management system with compliance to UAE and QATAR construction requirements.

March 2005 – February 2007 (contracts ended)
WWE Holdings, Penang, Malaysia - Quality Manager
Oversee the overall quality management system and implementation throughout the design, construction and commissioning of Jelutong Sewage Treatment Plant. Project scopes include Earthwork, Diversion of Existing Utilities, Piling, Foundation, Ground Engineering Works, Unit Operation Process, Infrastructure, Building, Electrical and Mechanical Works. Responsibities also include conducting periodic quality audits and QC/QC assessments to determine compliance of construction works, quality and workmanship. Also responsible for handling project deliverables with regards to items specified in the Client's Quality Specifications. Initiated project post mortem for future project improvement. Represented the organization in obtaining and maintaining ISO 9001:2000 certification.
Achievements
1.Successfully implemented quality program throughout the construction period of the Jelutong Sewage Treatment Plant
2.Successfully maintained "zero" non compliance until Defect Liability Period

December 1995 – February 2005
Sunway Construction, Selangor, Malaysia - Quality Assurance Manager
Developed, implemented and successfully lead the company through its ISO9000 and OHSAS 18001:1999 certification. Conducted 1st, 2nd and 3rd party Quality Audits. Initiated in-house, internal and external training and coaching programs. Involved in continuous improvement programs eg. Small Group Activity (SGA) / Quality Control Circle (QCC), customer relationship through Customer Relationship Management (CRM), Knowledge Management (KM) and Benchmarking. Conducted management studies eg. Gap Analysis to establish company's objectives and evaluate performance.
Achievements
1.Successfully lead organization on certification for ISO9001 and OHSAS 18001
2.Successfully lead organization to recognition for Builder of the Year in 2004
3.Successfully maintained consistency and lead organization to various business improvement initiatives.

August 1995 – November 1995
HENZ Construction JV - KLCC Retail Podium, KL - QA/QC Engineer (Project)
Lead construction team on maintaining quality system for the construction of PETRONAS Twin Tower KLCC Retail Podium (KLCC Suria). Responsible to develop project quality system (PQP), procedures and Work Method Statements. Represented the organization in site joint inspections and witnessed the Client's acceptance to construction products and workmanship.

March 1993 – July 1995
Taikisha-Saba JV – KLCC-Petronas Twin Tower 1, Kuala Lumpur
QA/QC Engineer (Project)
Responsible on maintaining consistency of quality on supply and installation of Mechanical, Electrical, Plumbing (MEP), Air-Conditioning and Ventilation Systems. Lead project team on monitoring all aspects of site QA/QC requirements that include quality documentation, inspection and testing programs and activities. Tracked and handled Clients' complaints.

February 1992 – February 1993
Syarikat Steelcon Sdn Bhd (subsidiary of Steelcon Group) - Project Coordinator
Responsible to oversee projects for steel fabrication works for Power Plants, Process Plants, Heat Exchangers, Skids, Pressure Vessels, Piping Works and Mechanical Plant Erection, Installation Works.
Responsible for compilation of construction procedures, QC check sheet and inspection plans.

December 1989 – January 1992
Dah Yung Steel - QC Executive
Introduced QC techniques / tools statistical techniques in controlling product quality. Involved in application procedure for company Product Certification and Laboratory Accreditation of Testing and Calibration (from SIRIM, local standardization body).
Achievements
1.Successfully attained Laboratory Accreditation for Dah Yung Steel laboratory, tests and methods
2.Successfully attained the factory product certification via SIRIM product marking

EDUCATION BACKGROUND

1. Masters of Business Administration, Newport University
2. Canadian Chartered Institute of Business Administration (USA):2000 via previous Degree (s) / transfer credit
3. Diploma in Industrial Chemistry, MARA Institute of Technology

TRAININGS AND SKILLS

1.Internal Auditing in ISO 9001:2000
2.Benchmarking Study on Project Management, National Productivity Corporation
3.Auditing in OHSAS 18001 Occupational Health & Safety Management System
4.Auditing in OHSAS 18001 Occupational Health & Safety Management System
5.CONQUAS 21 – Construction Quality Assessment for Assessor / BCA
6.Auditor / Lead Auditor in ISO 9000: 1987, International Register of Certificated Register, IRCA, UK
7.Quality Function Deployment Training, Japan Foundation, JAPAN
8.Accreditation of Testing Laboratories and Calibration Program

KEY COMPETENCIES

1.Certified Total Quality Management specialist, Newport University
2.Certified Auditor / Lead Auditor, IRCA, United Kingdom
3.Certified OHSAS 18001 Lead Auditor
4.Certified Quality Lead Assessor (CONQUAS) with Building Construction Association (BCA), Singapore

OTHER SKILLS AND KNOWLEDGE

1.ISO 9000 – Quality Management System – version 1994, 2000, 2008
2.ISO 14000 – Environmental Management System – version 2004
3.OHSAS 18001 – Health and Safety Management System – version 2007
5.Business Process Improvement
7.Project Management for Conventional, Turnkey and Design and Build projects
8.Procurement / Vendor Development and Management Program
9.Corporate Benchmarking
10.Balance Scorecard Practices
11.Knowledge Management
12.QC Tools / Statistical Techniques
13.Cathodic Protection System

LIST OF PROJECT REFERENCES AND EXPERIENCE

Consultancy - ISO 9001:2000, ISO 9001:2008 Specialist
1.States Municipality Council, Malaysia

Landscape and Irrigation Works
1.Burj Dubai – Old Town Site B, Dubai
2.Burj Dubai – South Ridge Residence, Dubai
3.Burj Dubai – Lake Hotel, Dubai
4.Dubai Marina, Dubai, UAE
5.2006 Asian Games Village / Hamad Medical City, Doha, QATAR
6.The Pearl QATAR, Doha, QATAR

Civil Construction and Infrastructural Works
1.Jelutong Sewage Treatment Plant, Penang, MALAYSIA
2.Kajang SILK Ring Road, Kuala Lumpur, MALAYSIA
3.Puncak Alam Golf Course and Club House, Kuala Lumpur, MALAYSIA
4.Kuala Lumpur International Airport, Long Term Carpark, Kuala Lumpur, MALAYSIA
5.Kuala Lumpur International Airport, Perimeter Route, Kuala Lumpur, MALAYSIA

Commercial Building Works
1.Putrajaya 2G5 National Registrar Building, Putrajaya, MALAYSIA
2.Putrajaya 2G6 Ministry of Finance, Putrajaya, MALAYSIA
3.Putrajaya 2G1 Ministry of Entrepreneur, Putrajaya, MALAYSIA
4.Plaza Pantai, 6 Towers Office Buildings, Kuala Lumpur, MALAYSIA
5.Sunway Medical Centre, Selangor, MALAYSIA
6.Sunway Pyramid Shopping Complex, Selangor, MALAYSIA
7.Sunway Wisma Masalam Office Building, Selangor, MALAYSIA
8.Kuala Lumpur International Airport, Short Term Carpark, Kuala Lumpur, MALAYSIA
9.Kompleks Maybank, Kuala Lumpur, MALAYSIA

Commercial High Rise Buildings / Skyscrapers
1.Kuala Lumpur City Centre, Retail Podium, Kuala Lumpur, MALAYSIA
2.Kuala Lumpur City Centre, Petronas Twin Tower (Tower 1), Kuala Lumpur, MALAYSIA

Residential Building Works
1.Sunway Damansara, Sutera Apartment, Selangor, MALAYSIA
2.Sunway Damansara, Emas Apartment, Selangor, MALAYSIA
3.Sunway Sri Hartamas High End Bungalow, Selangor, MALAYSIA
4.Sunway Rawang 396 units Double Storey Terrace, Selangor, MALAYSIA

REFEREE
Will be provided

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