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Resume #88252

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EDUCATION

1) Coventry University, Coventry, UK (http://www.coventry.ac.uk)
1996 - Master of Science in Information Technology Management
Pass with Merit

2) Rensselaer Polytechnic Institute, New York, USA (http://www.rpi.edu)
1993 - Bachelor of Science in Computer & Systems Engineering
CGPA: 3.3/4.0

3) State University of New York, Subang Jaya, Malaysia
1991 - American Associate Degree in Electrical & Electronics Engineering
CGPA: 3.8/4.0

4) MARA Junior Science College, Johor, Malaysia
1988 - SPM: Grade 1 - 8A's (3A1, 5A2, 1C3) of 9 subjects
1986 - SRP: Grade 1 - 8A's (6A1, 2A2) of 8 subjects

JOB EXPERIENCES (summary)

1) 2006 – present: DKSH DataCare Technologies, Kuala Lumpur
Positions Held: Head of Professional Services (2007), Sr Technical Specialist (2006)

2) 2001 – 2006 (6 years): Intel, Cyberjaya
Positions Held: ATD Manager (2003), Senior Software Engineer (2001)
Reason Leaving: To specialise on Data Quality industry domain

3) 1996 – 2000 (4 years): Measat Broadcast (Astro), Kuala Lumpur
Positions Held: Senior Database Analyst (2000), Database Analyst (1996)
Reason Leaving: Opportunity for multinational exposure, despite lateral pay offered

4) 1994 – 1995 (2 years): Petronas, Kuala Lumpur
Position Held: Computer Operations IT Executive (1994)
Reason Leaving: Pursued Master degree for 1 year full-time

5) 1993 – 1994 (1 year): Motorola, Kuala Lumpur
Position Held: Memory Engineer (1993)
Reason Leaving: Delayed offer by Petronas for IT-career opportunities

JOB EXPERIENCES (detail)

1) 2006 – Present DKSH DataCare Technologies
Data Quality Consultancy & Services,
Technology Park Malaysia, Bukit Jalil, 57000 Kuala Lumpur

Head of Professional Services (2007-present)

As a Pre-Sales Lead, Azlan led a team of pre-sales specialists in meeting with potential clients in Malaysia, Singapore, and Africa. He was heavily involved in gathering clients' requirements, preparing proposals in respond to RFPs, setting up live demos, and other tasks supporting Sales activities. Potential clients include players in banking, insurance, government, manufacturing, transportation, postal, retail, and media industries.

Azlan was also stationed in Africa for an extended period to understand the data challenges of one major government agency. He led a consultant team to identify all the possible data gaps, and proposed resolutions. The agency has then embarked in a major data integrity exercise to implement the resolutions. DKSH DataCare plays an important part in the exercise.

As an Implementation Lead, Azlan led a team of data consultants implementing Data Quality services to clients. Among the major clients,
* Malaysia media player – provided Data Quality services to identify possible fraudulent subscribers which has given not only revenue leak to the company and giving issues with credit control operations, but also possible misleading revenue reporting.
* Malaysia financial institution – provided Data Quality services to cleanse and re-format certain identified fields in database, which enabled the institution to implement automated systems. And Data Quality services include removing duplicate customers due to merging of multiple different accounts even within the same bank.
* Singapore government agency – provided address cleansing services to make sure all highly-sensitive mailings being delivered to the correct doorstep.

Senior Technical Specialist (2006-2007)

As a Technical Lead, Azlan led a team of system specialists deploying Data Quality solution to DKSH business units. The solution comprises of various modules performing Data Profiling, Data Analysis, Data Quality measurement, Data Restructuring, (Postal) Data Validation, and Data Duplication. The implementation has improved data quality in DKSH SAP system at regional area. It has also supported business consolidation activities whereby the solution was able to identify duplicates records as result of the merging event.

2) 2001 – 2006 Intel, Cyberjaya
Assembly Technology Development (ATD),
2320 Century Square, Jalan Usahawan, 63000 Cyberjaya

ATD Manager (2003-2006)

As a DSS Group Lead, Azlan managed a technical team in designing & developing Decision Support Systems (eg CATTS – Commonality Analysis Tracking Traceability System, EPASS – Engineering Parametric Analysis System) to ATD (Assembly Technology Development) and HVM (High Volume Manufacturing) global-wide factories. CATTS system is mainly used by factory Quality Reliability engineers to perform lot/unit Traceability during defect containment. It is also used to perform Commonality trend of defects in order to eliminate root cause. EPASS system is mainly used by factory module/equipment engineers to perform offline parametric analysis to product/process/equipment.

As a Level-2 Support Group Lead, Azlan managed vATD (virtual ATD) stakeholder requirements for automated tools needs. He managed the deployment and production support of factory control tools (eg Workstream shopfloor control system, Engineering Processing Order, Work/LotTicketing) to Asia sites – Penang, Kulim, Manila, and Shanghai.

As a People Manager, Azlan managed resource loading, continuously monitored employee performance, and coached towards success of 12 Software/Database Engineers in 3 years period. He was heavily involved to the appraisal of employees under supervision.

Senior Software Engineer (2001-2003)

As a Project Manager cum Technical Leader, Azlan managed/tracked software lifecycle phases and led the development efforts of CRMS (Centralized Recipe Management System) to ATD and HVM global-wide factories. He has exposure to CMMI (Capability Maturity Model) in software development process and standard.

As a Database Developer, Azlan designed, coded, and tested back-tier database programs in Oracle PL/SQL and SQL Server Transact-SQL. He established close technical collaboration of interfacing work with front-tier User Interface asp/com/.Net developers.

As a Data Modeler, Azlan laid out data model for business systems, which include Entity Relationship Diagram, and transformed the logical model into Database objects, using Oracle Designer tools.

In honor to his technical contribution, Azlan presented a technical paper to IMTS (Intel Malaysia Technical Symposium), an event organised to honor top technical innovations for Malaysia site.

3) 1996 – 2000 Measat Broadcast (Astro), Kuala Lumpur
Information Systems Division,
Lebuhraya Sg Besi, Seri Kembangan, 68000 Kuala Lumpur

Senior Database Analyst (1999-2000)

As a Data Warehouse owner, Azlan maintained and enhanced an OLAP Data Warehouse system of ASTRO subscibers database and billing system. System was run on Oracle-7, ETL codes were written in PL/SQL, and the front-end interfaces were Oracle Sales Analyzer, Oracle Discoverer, Oracle Reports, and ASCII files. He covered all responsibilities in studying any requirement for Data Warehouse system changes, plan for implementation, then execute.

As a People Supervisor, Azlan managed and coached 6 System Analysts in 2 years period.

Database Analyst (1997-1999)

As a Database Analyst, Azlan wrote reports and analyses from ASTRO Subscriber Management System. Reports were scripted using Cognos Powerhouse, PL/SQL, Oracle Reports, and SQL scripts. Generated reports were used by internal customers for various reasons, eg sales reporting, marketing trend analysis, customer service reporting, magazine publishing, etc.

As a System Analyst, Azlan developed client-server applications for internal customers (eg Tape Library, Program Scheduling). He also designed/developed and successfully deployed a backup subsystem to Subscriber Management System for y2k contingency plan.

4) 1994 – 1995 Petronas, Kuala Lumpur
Information Resource Management,
Floor 27, Dayabumi Tower, Kuala Lumpur

IT Executive

As a Data Center Executive, Azlan was responsible to the computer operations of Data Center activities, eg job scheduling and execution, backup and restore, disaster recovery, etc. Heavy usage of numerous CA (Computer Associates) tools, running on top of MVS operating system.

5) 1993 – 1994 Motorola, Kuala Lumpur
Memory Unit,
Sungai Way Free Trade Zone, Kelana Jaya, Selangor

Software Engineer

As a Software Engineer, Azlan developed a bar-code system for DRAM memory line to eliminate data entry errors. The system was programmed in Clipper.

SKILLSETS
Skills Years Experience Skill Level
(1-Lowest, 5-Highest)

Data Quality (average: 2.7 yrs experience, skill level 85.0%)
Data Investigation & Measurement
3
5
Data Restructuring
2
3
(Postal) Data Validation
3
4
Data Duplication
3
5

Data Model (average: 8 yrs experience, skill level 90.0%)
Relational Data Modeling (Normalized Schema)
11
5
OLAP Data Modeling (De-Normalized Schema)
5
4

Data Warehouse (average: 3.6 yrs experience, skill level 85.0%)
Oracle Express Administration
2
5
ETL (Extract Transform Load)
11
4
Oracle Sales Analyser
2
5
Oracle Discoverer
2
3

Database Administration (average 1.7 yrs experience, skill level 73.3%)
Oracle Database Administration
1
2
SQL Server 2000 Database Administration
2
4
CA-1, CA-7, CA-Dispatch
2
5

Database Development (average 6.8 yrs experience, skill level 93.3%)
Oracle PL/SQL
11
5
SQL Server T-SQL
5
5
SQL Navigator, TOAD, PL/SQL Developer, SQLplus
11
5
Microsoft Access
12
5
Oracle Forms
1
3
Oracle Designer
4
4
Oracle Reports
5
5
Cognos Powerhouse
4
5
Visual Basic
8
5

People / Workforce Development (average 2.8 yrs experience, skill level 70.0%)
People Management
4
4
People CMM
1
3
Workforce Development
3
4
Strategic Planning
3
3

Project Management (average 8.5 yrs experience, skill level 95.0%)
Project Planning
10
5
Project Tracking
10
5
Presentation Skills
6
4
SDLC
8
5

GENERAL

Pay
Current Salary – RM 143,100/annum, RM 11,925/month (inclusive of 3 mths bonus pay)

Availability
2 months notice, January 2009

Societies
Malaysian MENSA Society
Toastmaster International

Personality
DISC Profile – Analyzing Supporting Coordinator
Leonard – Creative Error Buster, ONA (Openness, Neutral, Analytical)
StrengthsFinder – Analytical, Learner

REFERENCES
Will be provided

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