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Principle Advisor – Change Management

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Posted: 3 Oct 2009
Location: Australia
Information Services

Principle Advisor - Change Management


BHP Billiton Mitsubishi Alliance (BMA) is Australia’s largest coal producer, with nine mine sites and a coal loading port in Central Queensland. As the world’s largest seaborne coking coal supplier, BMA is uniquely poised to offer experience and career development opportunities difficult to find elsewhere.

The Information Management (IM) department is responsible for the delivery of information management services to the organisation through outsourcing provider arrangements.

We are currently seeking an experienced Change Leader, responsible for managing the smooth integration of IM changes with all aspects of BMA’s operations and projects and ensuring that the end to end change management processes are in place, effective and followed. The role acts as a champion for Information Technology Infrastructure Library (ITIL) based change and release management.


Based in our Brisbane Office the role seeks to minimise the negative operational impact of changes on business via a partnering approach, well documented, repeatable processes and constant communication. Specific responsibilities include:

* Implement, maintain and operate an ITIL-based Information Management Change Management (IMCM) process and supporting activities, policies, standards and reporting to improve the overall quality of success of changes implemented.
* Lead the evolution of IMCM via a continuous improvement process from within the IM Department and in conjunction with the enterprise to define and prioritise strategies for improving change management processes and procedures.

• Plan, develop and execute communication plans to stakeholder audiences impacted by the change efforts and provide communications in a timely, efficient manner to ensure that stakeholders are prepared and committed to the change.

The successful candidate will have extensive experience in a similar capacity with demonstrated working knowledge in change, release and configuration management. The candidate will also have experience in organisational change management practises and methods. You will require a Bachelor’s Degree in Information Systems / Technology and exposure to standard service management frameworks.

BMA has an overriding commitment to health, safety, environmental responsibility and sustainable development. The HSEC aspects of our projects and operations are critical to our success. Therefore, supporting our Zero Harm philosophy, a demonstrable commitment to Health, Safety, Environment and Community is essential.

The size and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance based bonuses, unique BHP Billiton employee share programs and access to the BHP Billiton superannuation program.

Contact Information:
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