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Process Improvement Leader

Posted: 6 Oct 2008
Location: Malaysia
THINK PLACE

BHP Billiton Shared Services Centres perform leveraged, transactional activities at central locations, allowing our diverse businesses around the world to benefit from cost and time efficiencies. The Kuala Lumpur centre will function predominantly as a transactional back-office facility for BHP Billiton’s global operations providing HR Payroll, Accounts Payable, Fixed Assets, Card Services, Cash Accounting, Inter-company Accounting and Sundry Receivables services, running on SAP. The aim of this new centre is to be world class through offering the right people outstanding development opportunities.

THINK OPPORTUNITIES

As a global employer, our employees are exposed to opportunities in BHP Billiton worldwide - cross function mobility, extensive learning and development programs and many more.

THINK POSITION

We seek a dynamic professional with a proven track record in managing teams and championing process improvements to perform a pivotal role in managing and developing the global performance of the Financial Services team in the newly setup KL operations. Reporting to the Global Process Lead, the successful candidate will ensure all activities are delivered within set timelines, as well as ensuring continual improvement to realize global standardization. The ideal candidate is a highly motivating manager with excellent leadership capabilities to lead change and build the technical capabilities of the team. You will also be responsible for driving continuous process improvement initiatives to maximize efficiency through the implementation of best practices.

Core accountabilities will include:

* Focus on continuous global process improvement initiatives, and working collaboratively with internal stakeholders across geographical locations to ensure global process standardisation
* Effectively lead a team by setting expectations, developing technical competencies of team members, evaluating and managing performance through coaching to ensure that targets are achieved
* Manage the smooth transition of the Shared Service Centre operations to maximise efficiency and effectiveness
* Report on operational and management key performance indicators
* Ensure documentation relating to relevant procedures are maintained
* Timely and accurate management of high level queries and issues
* Timely distribution of process work and redefining of priorities where required
* Identify risks and provide input into planning and actioning risk assessment
* Ensure for internal controls are detected, reported and working as required.
* Monitor and ensure adherence for improved controls implemented

THINK REQUIREMENTS

The successful candidate should possess:

* A Degree in Finance/ Accounting or related disciplines, with at least 7 years’ of finance experience and 2-3 years of managerial experience in established organizations.
* A strong passion for continuous improvements and constantly challenge status quo to find better ways of doing things
* An absolute focus on results, with strong leadership capabilities to build a highly motivated team through coaching and actively developing the professional competencies of team members to maximize performance
* A high level of communication skills and interpersonal abilities to build effective relationships across functions and geographical locations
* Good understanding of the strategic drivers of financial services processes as well as excellent analytical skills to resolve business issues effectively
* Experience in driving change is highly desired
* Working knowledge of best practices in service delivery will be preferred
* Familiarity with ERP system, ideally SAP
* Ability to travel when required

Contact Information:
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