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Geoscience Software Applications Specialist

Posted: 11 Sep 2009
Location: North America
Geoscience Software Applications Specialist
Categories - GEOLOGIST, GEOPHYSICIST, INFORMATION SYSTEMS, OTHER, SUPPORT
Smart People Solving Hard Problems. The world’s critical and intriguing problems demand solutions that are startlingly different. Where is this type of challenge and thinking to be found? At SAIC, the FORTUNE 500® scientific, engineering, and technology applications company that is working to solve problems of vital importance to the nation and the world.
Job Description:
* Provide Geological and Geophysical Application and Unix phone support for all of North America.
Houston, New Orleans, Lafayette, MidCon, Bakersfield and Calgary.
- First line of defense for Landmark software and 3rd party application support issues.
- Knowledge of software supported: CHEARS, EARTHVISION, EDGE, EPOS3 (Canvas), GEO PROBE, GEOLOG, H RUSSEL, JASON, LINUX, OpenWorks, PETROSYS (VoxelGeo), PROMAX, SEISWORKS, STRATWORKS, UNIX, Zmap, WOW, Exceed. ArcGIS
- Resolve at least 50% of the issues on the phone, and if we can't, transfer to a level 2 support person.
- Generate a Phoenix tickets and tag it to the appropriate Level 2 support group.
- Work with the user on problem issues in their office if it can be done in a timely fashion.
- Application workflows and trouble shooting problems.
- Unix Resolve password issues and general Unix issues.
Position Type:Full Time
Travel Required:0% of the time (approximate)
Starts On:10-Sep-09
Experience
5+ years applicable experience
Skills
Required Skills:
* Domain knowledge of Geology and Geophysics.
* Bachelors degree in Geology or Geophysics or equivalent domain knowledge or experience.
* Basic knowledge of the Unix environment.
* Geological and Geophysical Application Support
Computer Skills
Basic knowledge of the Unix environment.
Unix phone support for all of North America.; Houston, New Orleans, Lafayette, MidCon, Bakersfield and Calgary.
Education Required:Bachelors degree in Geology or Geophysics or equivalent domain knowledge or experience.

Contact Information:
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