Misco Jobs

Telecommunications Technician - UNIX/TCP/IP/Wireless

Posted: 4 Dec 2008
Apply Deadline: 3 Mar 2009
Location: Annapolis, MD, USA
Immediate Opening for a Cellular Telephone Switching Office Engineer or CTSO Engineer) in the Dallas, Detroit, or Newark, NJ. Candidate will be responsible for the following:1. Trouble Ticket Management - Responsible for opening, updating / managing and closing site issues, trouble tickets, enhancement requests. 2. Tier 2 level troubleshooting including; Perform hardware and equipment fault detection, troubleshoot third party applications, work closely with System and Software Engineers to resolve product problems. 3. System engineering - Ability to quickly assimilate to configuration and identify improvements. 4. Proactive monitoring - Generate monthly system healthchecks, monitor the operability and reliability of networks, track and report relevant Networking and application performance metrics. 5. Customer relationships - TCS technical representative to Customers, manage customers expectations and lead to desired outcome. Knowledge of the following is necessary: basic computer hardware installation / troubleshooting, DNS, TCP/IP networking including router, hubs, firewalls and VPN. Familiarity with TCP/IP, SS7, and prior work in telecommunication industry a plus. Candidate must have a BSEE or a BS in Computer Science with at least 3 years experience in the following areas: UNIX / UNIX Networking, UNIX Scripting and SQL Scripting, Oracle, Network Management tools / utilities SNMP, Solaris 8 and Perl Scripting. Relocation will be provided for the right candidate. Apply Now!
Questions you will be asked:

• List experience in the following areas (in detail): UNIX-UNIX Networking, UNIX Scripting and SQL Scripting, Oracle, Network Management tools-utilities SNMP, Solaris 8, and-or Cellular Telephone Switching Office.

• List any experience with the following protocols: TCP-IP, SS7, and DNC.

• Do you have any experience in the Telecom Industry? If so explain.

• List any certificates or degrees you may possess.

• Which location are you applying for? (Detroit, Dallas, or Newark)

Related Words: unix networking, unix, sql, oracle, snmp, solaris 8, perl scripting, dns, tcp, ip, router, hubs, firewalls, -, ccie, certified cisco, ccna, ccnp, ccdp, ccna, ccda, cisco certified, ccne, ccda, cvoice, call center, calling center, call volume, monitored call, call statistics, escalation, trouble ticket, electrical engineer, electrical engineering, electrical installation engineer, electrical field engineer, electrical design engineer, bsee.

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