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Technical Support Engineer - Research/Life-Science/Product 80-100 K/yr

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Posted: 27 Aug 2009
Apply Deadline: 24 Nov 2009
Location: San Francisco, CA, USA
Leading life-science systems manufacturer is actively searching for a Field Technical Support Specialist in the San Francisco area.

Responsibilities:

-> Provides technical support and guidance to customers on the operation and maintenance of product lines
-> Serves as the primary customer contact on technical and service related issues
-> Product installation and customer training involving software, hardware, and chemistry
-> Pre and post sales support in conjunction with Sales and Marketing teams
-> Experiment design, execution, and data analysis, including report generation
-> Instrument hardware and software troubleshooting, often under challenging conditions

Requirements:

-> An educational background in a Science and/or Engineering discipline
-> A Bachelors or advanced degree and 5 years of industry experience is expected
-> Molecular Biology, Biochemistry or Chemistry experience is a strong plus
-> Prior engineering or software experience also desirable
-> Special consideration to those with prior technical / customer support experience
-> Ability to travel up to 50% of time during peak activity periods

Benefits:

-> Fantastic Benefits Package
Questions you will be asked:

• List your degree and any advanced schooling or certifications that apply.

• Detail your relevant industry experience as it pertains to this position.

• If any, list any Molecular Biology, Biochemistry or Chemistry experience you have.

• This position requires up to 50% travel at peak times. Is this something you are willing to commit to? Have you done so before?

• Do you currently live in the San Francisco area? If not, are you willing to move there to work?

Related Words: product, life-science, molecular biology, biology, biochemistry, bs chemistry, b.s. chemistry, bs in chemistry, b.s. in chemistry, science in chemistry, science chemistry, degree in chemistry, chemistry degree, bsc chemistry, b.s.c. chemistry, bsc in chemistry, b.s.c. in chemistry, chemist

Contact Information:

Please mention Misco Jobs when applying to this position.
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