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Customer Service Engineer - PLC/Instrumentation/Water Utilities 40-65 K/yr
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Posted:
13 Oct 2008
Apply Deadline:
8 Jan 2009
Location:
Rockford, IL, USA
Northern Illinois utilities company seeks qualified Customer Service Field Engineers. Relocation is available! This is a field position with SUBSTANTIAL TRAVEL required! The selected candidates will function independently, can work out of their home office, and must live within 2 hours of the local office. This is an exciting opportunity to travel domestically and internationally and to work with a diverse group of customers. The selected candidate MUST HAVE: At least a High School Diploma; Controls and PLC experience (Allen Bradley or GE Fanuc); Some utilities and industrial experience (preferable with water); A positive and energetic attitude; Ability to travel at a moment's notice; Passport or ability to secure a passport. Knowledge of reverse osmosis, nuclear power, off shore rigs, conventional power and deionization of water is a plus. RESPONSIBILITIES: Work in the field to service clients with high purity water systems; Work with domestic and international clients and customers to service their needs; Human machine interface; Programming and Instrumentation; Schedule own travel to and from client sites; Complete proper reports, paperwork and documentation of services and client requests; Check in with corporate office daily. The ideal candidate is a self motivated technically savvy worker, with a great attitude and desire to provide exceptional customer service. Candidates will receive a company vehicle, cell phone, laptop and all materials needed to complete their job. Competitive benefits and salary offered commensurate with experience. Apply now!
Questions you will be asked:
• What experience do you have with PLCs? Include the kind of PLCs and when you last used this skill. Provide details of other education and training.
• What is your experience in utilities? Do you have any experience with water utilities or technology? List your roles and responsibilities.
• what experience do you have in a field or travelling role? Have you previously held a position where you worked from home and-or travelled over 75% of the time? What keeps you motivated and why is this the perfect position for you?
• Are you local to northern IL? If not, are you willing to relocate for this position?
• Are you ready and dedicated to providing exceptional customer service? Provide examples of your customer service roles.
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