Misco Jobs

Telecommunications Technician - Telecom/Avaya Systems/Support 20-24 $/hr

Posted: 15 Sep 2009
Apply Deadline: 13 Dec 2009
Location: Duluth, GA, USA
World wide leader of medical products and services is seeking a Telecommunications Systems Support Analyst for a 9+ month contract assignment in Duluth, GA.

Responsibilities:

-> Candidate will provide on-site support for systems including PBX/Voicemail account creation/deletion, audio conference account setup, hardware troubleshooting, inventory management, and related project support
-> Candidate will serve as the on-site contact for vendor access and management, VIP desk side support for telephony, hardware installation, voice network (carrier services) support, call accounting administration, miscellaneous system administration

Requirements:

-> Required - Administration and maintenance skills for Avaya systems including: Communication Manager, G3, CMS, Intuity
-> Must have the ability to call in tickets on circuit issues and work to resolution
-> Fundamental understanding of telephony including hardware, dial plans, call flow, Telco interconnects, toll free services, call accounting, DS1, etc
-> Basic understanding of IP telephony fundamentals and IP Networking
-> Some intermediate PBX programming desired, e.g. basic vectors, irregular station programming, complex coverage paths
-> Additional skills: NICE, Witness, eCas, and any other support experience including Nortel, Siemens, Cisco, etc helpful

Benefits:

-> Paid Vacation
-> 401K
-> Health Insurance, and more...
Questions you will be asked:

• Are you available and interested in a 9+ month contract Telecommunications Systems Support Analyst position in Duluth, GA?

• Detail your exp with each of the following: PBX-Voicemail account creation-deletion, audio conference account setup, telecom hardware troubleshooting & inventory management

• REQUIRED: Please detail your specific administration and maintenance skills with Avaya PBX systems including: Communication Manager, G3, CMS, Intuity.

• Detail your exp with each of the following: serving as an on-site contact for vendor access and management, VIP desk side support for telephony, hardware installation, voice network (carrier services) support, & call accounting administration...

Related Words: telecom

Contact Information:

Please mention Misco Jobs when applying to this position.

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